Project Manager, Process Improvement - Chicago, United States - Sidley Austin

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    Summary The Process Improvement Project Manager works with the Director of Process Improvement and leaders across the Firm to implement organizational initiatives related to process improvement, goal setting, planning, collaboration, and project management to ensure ongoing cross-functional alignment with the Firms business strategy.

    The Process Improvement Project Manager will manage several simultaneous initiatives, in coordination with the Director of Process Improvement.

    Once a project has been designated for action, the Project Manager plays a lead role in outlining, facilitating and guiding an organized process for implementation.

    Examples of potential projects include new technology adoptions, revenue cycle enhancement efforts, and designing organizational structures that enable the Firm to evolve and continue to deliver world class service to clients.

    The Process Improvement Project Manager also serves a resource for best practices on project management and change management across the organization, including disseminating best practices.

    Duties and Responsibilities Utilizing strong analytic thinking, translate the Firms goals and strategy into actionable functional and operational changeAct as an internal consultant by identifying and recommending solutions to improve organizational efficiency, including processes and/or systemsSupport leadership and functional stakeholders by assessing their needs and providing recommendations for process improvements or system enhancements; gather feedback on current state and present recommendations for future state; influence and drive change through compelling research, data and presentationCreate strong business cases, which include but are not limited to, documented analyses, action plans and process maps, to secure approval for projects; work with leadership and business stakeholders on prioritizationResearch market trends and industry best practices to augment existing operating modelsContinuously introduce and educate leadership and business stakeholders on new trends to support the overall Firm performanceLead projects that foster and support a culture of organizational effectiveness, including the exchange and promotion of best practicesQualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below.

    The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email (current employees should contact Human Resources).


    Education and/or Experience:

    Required:

    A minimum of 3 years of experience in project management, change management or related fieldDemonstrated success leading significant process improvement and change initiatives at the group and organization levels, including facilitating stakeholder groups through problem identification, solution development and decision makingStrategic and creative problem-solving skills, including demonstrated ability to develop efficient systems and metrics and to enhance decision-making processesAnalytical experience, including past experience collecting, analyzing, synthesizing and presenting data to in a compelling way to inform decision makingOutstanding collaboration and influencing skills, including excellent oral and written communication skillsExecutive presentation experiencePreferred:Masters degreeProject Management certificationA minimum of 5 years of experience in project management, change management or related fieldExperience in professional services environmentStrategic planning experienceFamiliarity with employee engagement principles and best practicesOther Skills and Abilities:The following will also be required of the successful candidate:Strong organizational skillsStrong attention to detailService-oriented attitudeStrong attention to detail.

    Ability to work on multiple projects simultaneously and prioritize as appropriateGood judgmentStrong interpersonal communication skillsStrong analytical and problem-solving skillsAble to work harmoniously and effectively with othersAble to preserve confidentiality and exercise discretionAble to work under pressureAble to manage multiple projects with competing deadlines and prioritiesSidley Austin LLP is an Equal Opportunity Employer#J-18808-Ljbffr