Account Manager Intern 2026 - Miami, FL,
10 hours ago
Job description
Account Manager Summer Internship - 2026
Miami, FL
As a Boats Group Account Manager Intern, you'll communicate clearly and professionally, collaborate closely with teammates, and occasionally support customer conversations. In this role, you'll stay organized while managing tasks, deadlines, and details across multiple accounts, use data to surface insights and next steps, and build confidence learning tools like CRMs, Google Workspace, and ticketing systems. You'll take ownership by closing loops, updating trackers, keeping stakeholders informed, and bringing strong customer empathy to deliver a great client experience.
Over the summer, you'll work on meaningful projects, tackle daily product challenges, and collaborate closely with our cross-functional team to deliver value to our customers and business.
What you'll be doing:
- Start the day in Salesforce: update Contact Type fields, clean up records, and work through your assigned account list (renewals/top accounts)
- Data cleanup & QA: flag duplicates, prep merge requests, and run quick checks to keep contact data consistent and accurate
- Gong review blocks: listen to a set of customer calls, capture key stakeholders mentioned/attending, and make sure they're created and correctly tagged in Salesforce
- Account insight support: pull simple Salesforce reports (renewal timeline, engagement, risks) and summarize what AMs should know before outreach
- Draft customer comms: write check-in emails, follow-ups, and meeting recaps based on AM guidance and call outcomes
- Support live touchpoints: help build agendas, take notes, track action items, and ensure next steps are logged and followed up on
- Weekly project outputs: refresh the "contacts hygiene" dashboard + share a short progress update (what was cleaned, gaps found, next focus accounts)
We know you're just starting your career, but here are some things that you should have:
- Currently enrolled in a college or university (freshman through senior).
- Curiosity + coachability: you ask questions, seek feedback, and apply it quickly.
- Professional communication: clear, friendly writing and comfort speaking with teammates (and occasionally customers with support).
- Strong organization: you can track tasks, deadlines, and details across multiple accounts and requests.
- Analytical mindset: you enjoy digging into data and turning it into simple takeaways and next steps.
- Basic tech confidence: comfortable learning new tools (CRM, Google Suite, ticketing/helpdesk) and troubleshooting common issues.
- Ownership and follow-through: you close loops—confirming next steps, updating trackers, and keeping stakeholders informed.
- Customer empathy: you care about client experience and understand how responsiveness and clarity drive satisfaction and retention.
Essential Details:
- Internship Duration: Our internship program will be 10 weeks, with a start date of Tuesday, June 2nd, and ending Thursday, August 6th.
- Hybrid Work Schedule: Work remotely on Mondays and join us in the office Tuesdays - Thursdays with no work on Fridays – enjoy your 3-day weekend
- Office Location: Join us at our vibrant & amazing office, located at 1221 Brickell Ave, Miami, FL
- Work Eligibility: Must be eligible to work in the U.S.
- Location: Must be based in Miami, FL with no relocation accepted
To join us on this adventure, candidates must meet the following criteria:
- Work Authorization: Must be eligible to work in the United States.
- Local to Miami: To guarantee a seamless and enriching experience, candidates must be based in Miami, FL. (Relocation not accepted.) Join us in the heart of Miami for an unforgettable journey
In addition to professional and personal growth, here's what you'll receive:
- Hourly Rate: This paid internship has a pay rate of $20 an hour, with the eligibility to earn an end-of-program bonus – a true treasure for your efforts
- Commuter Benefits: Navigate to work with ease, enjoying commuter benefits (monthly parking or rail pass) for a smoother journey to our Brickell Office.
- Three-Day Weekend (No Work on Fridays): Immerse yourself in exciting projects Monday to Thursday, enjoying a three-day weekend with no work on Fridays, ensuring you have time to recharge and explore the vibrant surroundings of Miami.
**Application: Applications are currently open and will close on February 27, 2026. Drop your anchor and seize the opportunity to join our crew**
#LI-Hybrid
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