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Fremont

    Front Desk Supervisor $23.00 per - Fremont, United States - Remington

    Remington
    Remington Fremont, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    What you will be doing


    Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.

    Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.

    Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.

    Accurately check AM and PM discrepancy reports.
    Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments

    Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

    Location Description

    46100 Landing Pkwy, Fremont, California 94538

    Experience the elegance and convenience of one of the most modern Fremont, CA, hotels at Fremont Marriott Silicon Valley.

    At the gateway to Silicon Valley, our hotel in Fremont, CA, is located at the southern tip of the San Francisco Bay, just north of San Jose and between the McCarthy Ranch and Pacific Commons office parks.

    As one of the most popular full-service hotels in Fremont, California, we are near many Bay Area attractions, including Napa Valley and the high-tech headquarters of Silicon Valley and Santa Clara.

    Requirements

    What we are looking for

    Ability to calmly work with high demand and/or upset guests
    High work ethic and self-initiative
    May be required to work varying schedules to include nights, weekends, and holidays
    Someone who enjoys working as and being part of a team that provides great experiences for our Guests

    #J-18808-Ljbffr
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