- Understand the needs of the target ecosystem archetype customers at all levels, from departments to C‑Suite, and utilize insights to anticipate, leverage, and navigate trends impacting the business, articulating business insights and driving priorities to deliver outcomes.
- Develop and drive strategic plans, leading the regions Integrated Field Strategy Team (IFST) to advance Novartis' objectives and address account needs, collaborating with IFST members on pre‑launch/launch strategy and execution across HQ, account, and regional executive teams.
- Build strategic customer relationships to advance engagement between Novartis and ecosystem partners, identifying, prioritizing, and championing change opportunities to better serve partners.
- Identify opportunities for collaboration and engagement with ecosystem C‑Suite, D‑Suite, and other non‑HCP decision‑makers, serving as the RLT oncology primary contact and partnering with other account leads for executive and HQ exchanges.
- Create and build opportunities for internal cross‑functional collaboration, driving partners across functions to eliminate barriers and create solutions, leading communication, problem‑solving, decision‑making, and effective enterprise mindset collaboration.
- Provide alternatives and solutions where challenges and ambiguity exist.
- Own account performance across the RLT platform, identifying and leading opportunities to impact demand‑generating functions and achieving ecosystem performance, influencing cross‑functional teams including sales, access, and other partners.
- Establish, enable, and lead effective communications between Novartis and ecosystems, internal account teams, customer engagement leadership, and other Novartis functions, anticipating and communicating strategic shifts that align with organizational goals and encouraging teams to adapt and lead with confidence.
- Manage multiple highly critical and complex ecosystem archetype targets.
- Bachelor's degree required from 4‑year college or university.
- 10+ years experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
- 5+ years experience in account management covering Academic Medical Centers, Integrated Health Systems, GPOs and/or Large Community Oncology Integrated Networks.
- 2+ years experience in project management/leadership and successful translation of strategy into execution.
- 2+ years experience leading complex projects requiring cross functional and national alignment.
- Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystem.
- A robust business background, with strong and proven ability to successfully collaborate, work and lead cross‑functionally in a matrix environment to build and drive effective strategic account plans aligned to customer and organization goals.
- Candidate must reside within territory, or within a reasonable daily commuting distance of 100 miles from the territory border. Ability to travel 60‑80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license.
- Oncology, Nuclear Medicine, Buy and Bill or other leading edge healthcare experience in a highly matrixed organization.
- Understanding of the macro‑economic landscape in healthcare impacting operational, clinical and financial decisions.
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Radioligand Therapies - East Hanover - Legend Biotech USA
Description
Job Description Summary
The Radioligand Therapies (RLT) Director, Ecosystem Lead is a remote, field-based opportunity supporting key accounts in New York, New Jersey, and Connecticut. Novartis does not offer relocation support for this role; please only apply if this location is accessible to you. Company will not sponsor visas for this position.
The RLT Director, Ecosystem Lead will lead an enterprise mindset across the RLT regional ecosystem to meet and exceed organizational objectives. This role involves developing, orchestrating, and executing the RLT priority ecosystem customer engagement strategy by deeply understanding the needs of key priority ecosystem partners and the local healthcare ecosystem to create frictionless experience for accounts and best support patient access and education. Additionally, the RLT Director, Ecosystem Lead will develop and lead the collaboration of the Integrated Field Strategy Team (IFST) (e.g., Sales, Medical, Market Access, and Novartis Patient Support functions) in a non-reporting relationship. Building and maintaining key business relationships with C and D suite personnel, in partnership with other appropriate functions, is also essential.
Key Responsibilities
Essential Requirements
Desirable Requirements
Driving is an Essential Function of this Role
Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.
COVID‑19 Vaccine Policy
While Novartis does not require vaccination for COVID‑19 or proof of a recent negative test result for COVID‑19 at this time, employees working in customer‑facing roles must adhere to and comply with customers (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to
For Field Roles with a Dedicated Training Period
The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.
Novartis Compensation Summary
The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors such as relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance‑based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US‑based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time‑off package including vacation, personal days, holidays and other leaves.
EEO Statement
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.
Accessibility and Reasonable Accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e‑mail to or call and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Salary Range
$185,500.00 – $344,500.00
Skills Desired
Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Complexity Management, Compliance, CRM (Customer Relationship Management), Customer Engagement, Enterprise Sales, Ethics, Healthcare Sector, Integrated Marketing, Market Development, Matrixed Collaboration, Problem Solving Skills, Revenue Growth, Sales Strategy, Selling Skills, Strategic Leadership, Value Propositions
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Radioligand Therapies
Full time Only for registered members East Hanover
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Job Posting Title RLT Account Customer Support Associate
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RLT Account Customer Support Associate
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Director, Field Future Readiness
Only for registered members East Hanover
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Director, Field Future Readiness
Full time Only for registered members East Hanover
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Director, Field Future Readiness
Full time Only for registered members East Hanover
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RLT Account Customer Support Associate
Only for registered members East Hanover, NJ
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Head Site QA Operations/Assoc Dir
Only for registered members Millburn
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Head (Manager) Production Support & CI
Only for registered members Millburn
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Head Site QA Operations/Assoc Dir
Only for registered members Millburn
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Head Site QA Operations/Assoc Dir
Only for registered members Millburn
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Head Site QA Operations/Assoc Dir
Only for registered members Millburn
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Head (Manager) Production Support & CI
Only for registered members Millburn
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Head Prod Support&Continuous Improvement
Full time Only for registered members Millburn
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Head (Manager) Production Support & CI
Only for registered members Millburn
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Head (Manager) Production Support & CI
Only for registered members Millburn, NJ
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Head Site QA Operations/Assoc Dir
Only for registered members Millburn, NJ
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Head (Manager) Production Support & CI
Only for registered members Millburn
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Engineering Specialist
Only for registered members Millburn
