Cabana Attendant - Las Vegas, United States - Westgate Resorts

Description

• Responsible for maintaining general cleanliness of cabanas and surrounding area.
• Ensure overall safety of guests in pool area.
• Ensure supplies and set-ups are completed in cabanas prior to cabana rental.
• Answer telephone and confirm cabana reservations.
• Coordinate daily cabana seating arrangements.
• Be knowledgeable of our property and the services offered.
• Offer the guest additional services.
• Provide guests with information regarding cabana amenities and pool facility at time of seating.
• Anticipates guest's needs, respond promptly.
• Maintain positive guest relations at all times by resolving complaints and ensuring guest satisfaction.
• Work closely with pool and beverage management to ensure that the highest level of service is provided to cabana guests.
• Coordinate the cleaning of cabanas at the end of each day, to include removing dishes, food, and trash.
• Remove pool towels and return them to designated areas.
• Assist in the sale of cabanas by verbally conveying the benefits of renting a cabana to hotel guests.
• Notify supervisor of any unsafe conditions or items in need of repair, to include misting system, refrigerator, TV, telephones, curtains, etc.
• Respect the privacy and anonymity of all guests or celebrities that might utilize cabanas.
• Meet all departmental standards.
• Perform all other job-related duties as requested.