Premium Club - Memphis, Tennessee, United States
1 day ago
Job description
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Premium Club & Picnic Supervisor oversees all aspects of a game day event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Premium Club & Picnic Supervisors are also responsible for training and coaching of the Premium Buffet Attendants and Bartenders.
This role will pay an hourly rate of $16.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 24, 2026.
Responsibilities
- Approaches all encounters with guests and colleagues in a friendly, service-oriented manner
- Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
- Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
- Coordinates with other departments to arrange for the delivery of requested services
- Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service
- Ensures all functions are set and staff is prepared and organized before required time on BEO
- Ensures proper setting of buffet tables and other food service tables
- Arranges for and ensures proper sequence of service for each event
- Maintains clean and orderly back areas, pre-function areas and storage areas
- Supervises the handling, storage, and security of all catering service equipment and decor
- Assists with staff training programs
Qualifications
- At Least 2 years experience working in a supervisory capacity in a fast-paced restaurant or catering environment
- Food Handlers certfication
- TABC certfication
- Previous experience training staff members
- High School Diploma
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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