Technical Customer Success - Florida, United States
13 hours ago
Job description
Who Connecteam is:
Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world's global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.
Description:
We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You'll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.
Responsibilities:
- Meet with clients daily to deliver professional services.
- Work offline to complete tasks assigned by clients.
- Build and maintain strong relationships with customers, understand their needs, and provide tailored solutions.
- Manage multiple tasks in a fast-paced, high-pressure environment.
- Collaborate with the CS and R&D teams to ensure a seamless customer experience.
Requirements:
- 1 year of experience in a SaaS company – MUST.
- Native-level English proficiency – MUST.
- You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.
- Strong team player with excellent communication and collaboration skills.
- Ability to thrive in a high-pressure environment.
Working hours:
- Monday–Friday: 9:00am-5:00pm.
What We Offer:
This role offers a competitive salary of 50,000-60,000$ per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days.
If you're passionate about helping businesses grow efficiently and have the required experience and skills, we'd love to hear from you
Similar jobs
· Description · Overview · iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware def ...
2 days ago
We are seeking an experienced Customer Success Manager to join our team at Levanta. · This role will focus on building and maintaining long-term relationships with our clients. · ...
3 weeks ago
We are recruiting a Customer Success Manager (CSM) to strengthen and grow the relationships between Kinetic and its North American customer base. · We embody a zest for life, unwavering determination, and a touch of fun. Our collective spirit is devoted to creating memorable expe ...
1 week ago
The Customer Success Manager (CSM) will be responsible for proactively driving adoption and customer satisfaction of RapidDeploy's Lightning product. · The CSM will closely partner with Delivery (Project Management and Implementation), Support, Account Management, Product to impa ...
1 month ago
· Teleo is a robotics startup disrupting a trillion-dollar industry. Teleo converts construction heavy equipment, like loaders, dozers, excavators, trucks, etc. into autonomous robots. This technology allows a single operator to efficiently control multiple machines simultaneous ...
2 days ago
Job summary · A robotics startup disrupting a trillion-dollar industry seeks a Customer Success Technician to install integrate and maintain remote operation AI systems on heavy equipment. · ...
3 days ago
Leads the activities related to management of contacts and relationships with external customers as well as the site's Customer Service Department. · ...
2 weeks ago
We are seeking a Customer Success Associate to join our team. The ideal candidate will be passionate and highly detailed driven with excellent communication skills. · ...
1 month ago
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Customer Success Manager - REMOTE. · ...
2 weeks ago
The Customer Success Organization focuses on ensuring our customers are getting the most return out of their investment with One Identity. You will own the responsibility of working with our customers to ensure they get the most value possible. · ...
1 month ago
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. · ...
4 weeks ago
The Age of Learning School Division is looking to add to their team a passionate and highly detailed driven individual as the first line of communication for customer inquiries. · Act as the first line of communication for customer inquiries. · ...
1 month ago
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. · 6+ years of Customer Success experience in the healthcare space. · Self-starter with a high degree of autonomy. · ...
2 weeks ago
We are looking for an experienced and data-driven Head of Customer Success (US) to lead our regional CS function. · ...
1 month ago
We are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology. · Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer . · Monitoring competi ...
2 weeks ago
We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. · This position offers an exciting chance to join a thriving organization and contribute to the forefront of data securit ...
3 weeks ago
We're looking for a Senior Customer Success Manager to take full ownership of client outcomes, drive measurable results, and collaborate with a supportive growth-focused team — all while enjoying the flexibility to design your own schedule and workflow. · This remote role is idea ...
5 days ago
The world of customer experience isn't just evolving—it's being revolutionized. At Zendesk, we don't watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform, we're resetting the standard for what customer service—and customer success—can mean ...
3 weeks ago
The world of customer experience isn't just evolving—it's being revolutionized at Zendesk we don't watch the future unfold we build it as the architects of the AI-powered Resolution Platform we're resetting the standard for what customer service—and customer success—can mean on a ...
1 month ago
The Vice President of Customer Success will lead the commercial sector of our geographically diverse team of professionals that provides essential support, manages top strategic accounts and drives renewals for our clients. · Establish and execute clear performance metrics and go ...
3 weeks ago