Telecommunications Engineering - Oklahoma City, OK, United States - Paycom Payroll Llc

Description

Designs, manages and maintains the telecom infrastructure of the corporation.

Designs Call Manager & Contact Center corporate deployments and related hardware and software; Documents the network and telecommunications infrastructure, and works to maximize up time and efficiency.

Telecom/Networking:
Designs network and telecommunications specifications by conferring with users; network administration, including interface configuration and management strategies.

Designs network and telecommunication system by evaluating network and telecommunication performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network and telecommunications policies and procedures; establishing data and voice connectivity.

Responsible for design of Telecommunications systems.

Maintains network and telecommunications performance by monitoring and analysis, and performance tuning; troubleshooting network and telecommunications problems; Secures network and telecommunications systems by developing access, monitoring, control, and evaluation; Prepares users by designing and conducting training programs; providing references and support.

Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
Meets financial requirements by submitting information for budgets; monitoring expenses.
maintaining personal networks; Protects organization's value by keeping information confidential.
Design and implement various Telephony projects leveraging Cisco Call Manager and Cisco Contact Center.
Develop, maintain, and implement disaster recovery plans for the Telecommunication system.
Ability to perform root cause analysis.

Monitors assigned networks and telecommunication systems to assess the need for upgrades, enhancements updates, and preventative measures to avoid outages.

Develops, submits and administers unit and project budgets, including internal and external client needs to affect completion of scheduled projects and goals.

Developing test and implementation procedures for new systems and changes.
Documents specific duties, activities, problems solved and issues resolved

Assists in the documentation of the network, applications and resources on the network in conjunction with the public service staff.

Performs training.
Coordinate with the Trainer to set up and take down Cyberschool equipment, as well as any other equipment needed for meetings
Provides input, advice and recommendations to business units to determine the most appropriate technology to be leveraged.
Ability to follow through with tasks, projects, troubleshooting with minor Supervision.
Some Travel Required
Bachelors Degree
8+ years of network/telecom administration
CCNA/CCNP Collaboration or Voice preferred or comparable experience
Network Performance Tuning SNMP, NetFlow, IP SLA
Network Administration and Implementation
Cisco IOS
Call flow analysis
Excellent written and verbal communication skills
Interpret and apply laws, regulations and policies
Provide technical assistance for computer problems
Work flexible hours, including weekends and evenings

Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.

The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures.

To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.