Restaurant Manager - Fort Wayne, United States - BakerStreet Steakhouse

BakerStreet Steakhouse Fort Wayne, United States

13 hours ago

Description

Job Description

We are looking for a Restaurant Manager to lead all aspects of our business. Who deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals.

To be successful in this role, you'll need management skills and experience in front of house management. Most importantly you have to have a passion for service and caring for others. Hospitality is at the heart of our business, going above and beyond for guests.

We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ensuring the restaurant runs smoothly and guests have an above expectation dining experience.

Responsibilities

Coordinate daily Front of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and safety regulations
Manage restaurant's good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Must be able to stand for extended period of time and be able to lift items of 50 pounds

Skills

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and SpotOn
Strong leadership, motivational and people skills
Acute financial management skills

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