Unified Communications Analyst - Indianapolis, IN
5 days ago

Job summary
We are seeking a Unified Communications Analyst to join our team. The successful candidate will be responsible for tracking unified communication and telecommunication incidents and requests with service providers. They will also support unified communications desktop software applications and Outlook add-ons.Responsibilities
- Assist with testing during upgrades and new deployments.
- Place, track, and close requests and incidents with the State's Unified Communication and Telecommunication service providers; requests include but are not limited to moves/adds/changes disconnects for phones voicemail desktop software audio conference bridge related services.
Job description
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