Current jobs related to Staff Tech, Customer Service - East Syracuse - US Tech Solutions, Inc.

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar East Syracuse

    Key Responsibilities: · Provide exceptional customer service · Greet customers and assist with merchandise selection · Complete cash register transactions and answer questions regarding the store and products · About the Role: · As a Customer Service Representative, you will play ...

  • Atlas Advanage

    Customer Service Representative

    1 day ago

    Atlas Advanage East Syracuse Full time

    Job Description · Our company's Customer Service Representatives serve as a direct link between the client and customer, providing essential support and guidance. They handle product and service information, resolve emerging problems efficiently, and facilitate enrollment process ...

  • Carrier

    Customer Service Supervisor

    2 days ago

    Carrier East Syracuse

    About Carrier · We make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. · Our global team of dedicated employees continues to set industry standards by pu ...

  • Carrier Global Corporation

    Customer Service Supervisor

    2 days ago

    Carrier Global Corporation East Syracuse

    Develop exceptional customer service agents to deliver high-level support and resolution to our customers. Monitor, mentor, and coach the team on call quality and case resolution. · Key Responsibilities: · Develop and maintain working relationships with key stakeholders, includin ...

  • XPO Logistics

    Customer Service Representative

    2 days ago

    XPO Logistics East Syracuse

    Job Title: Customer Service Representative · As a Customer Service Representative at XPO Logistics, you will be responsible for: · Key Responsibilities: · Providing exceptional customer service via telephone and email · Handling customer complaints in a calm and professional mann ...

  • Circle K Stores, Inc.

    Customer Service Representative

    2 days ago

    Circle K Stores, Inc. East Syracuse

    Customer Service Representative - Store 4707618 · Job Summary · We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. · Responsibilities: · Provide exceptional customer service to meet the needs of our clients · Foster a positive ...

  • Emperion

    Customer Service Coordinator

    54 minutes ago

    Emperion East Syracuse Full time

    Job Description · Job Description · Job Title: · Customer Service Coordinator · Mission/Purpose · The Customer Service Coordinator is responsible for providing quality customer service and interacting with clients to provide information in response to inquiries about services. A ...

  • Glass Doctor®

    Customer Service

    1 week ago

    Glass Doctor® Syracuse

    Inside Sales Representative · Job Description · Are you passionate about meeting new people and delivering exceptional customer service? Do you want to grow your skills and income in a company that values attention to detail? · Your Responsibilities · Answer phone calls and sell ...

  • Waterco of the Central States, Inc.

    Customer Service Representative

    1 day ago

    Waterco of the Central States, Inc. East Syracuse Full time

    Job Description · Culligan employees enjoy a competitive benefits package and exclusive privileges effective immediately, including medical, dental, and vision insurance, 401(K) with matching funds, exclusive product discounts, and paid time off. The key responsibilities of this ...

  • Atlas Advanage

    Customer Service Representative

    1 day ago

    Atlas Advanage East Syracuse Full time

    Job Description · Our company's Customer Service Representatives act as a direct liaison between the client and customer. They will also provide product and service information, resolve emerging problems with efficiency and professionalism, and facilitate the enrollment process. ...

  • Carrier

    Senior Customer Service Associate

    3 days ago

    Carrier East Syracuse

    **About Carrier** · We are the leading global provider of healthy, safe and sustainable building and cold chain solutions. Our world-class, diverse workforce is dedicated to delivering safer, smarter and more sustainable services that make a difference to people and our planet. · ...

  • Valvoline

    Customer Service Advisor

    2 days ago

    Valvoline Syracuse

    Job Title: Customer Service Advisor · As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional service ...

  • Pathfinder Bank

    Customer Service Representative

    1 day ago

    Pathfinder Bank Syracuse

    Job Description · Make a positive impact in your local community by fostering lasting relationships with customers and contributing to the growth and prosperity of Central New York. · About Us · At Pathfinder Bank, we are more than just a financial institution - we are a communit ...

  • National Safety Council

    Customer Service Representative

    3 days ago

    National Safety Council Syracuse

    Save lives, from the workplace to anyplace. · The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas whe ...

  • National Safety Council

    Customer Service Representative

    3 days ago

    National Safety Council Syracuse Full time

    <p>Save lives, from the workplace to anyplace.</p><p>The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on ar ...

  • Family Dollar

    customer service representative

    3 days ago

    Family Dollar Syracuse

    We are seeking a Customer Service Representative to join our team at Family Dollar. This role is responsible for providing exceptional service to customers, greeting them and assisting with the selection of merchandise, and completing cash register transactions. · Key Responsibil ...

  • Freeman Holdings Group

    Customer Service Representative

    1 week ago

    Freeman Holdings Group Syracuse

    At {company}, we pride ourselves on delivering exceptional service to our customers, colleagues, and team members. Our mission is to foster a culture where each individual's unique qualities shine and complement the entire team. · We seek individuals who put the customer first. · ...

  • Innova Solutions

    Customer Service Rep

    2 days ago

    Innova Solutions Syracuse

    A key role has opened for a Customer Service Representative with a client of Innova Solutions. · Job Description: · Main Responsibilities: · Answer calls in a fast-paced environment, providing assistance to customers as needed. · Provide information on orders and products, ensuri ...

  • U-Haul

    Customer Service Representative

    1 week ago

    U-Haul Syracuse

    Job Description · As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive assistance on their journeys by inspecting and maintaining equipment. You will also assist customers using up-to-date technology to dispatch an ...

  • Brad Sweet - State Farm Agent

    Customer Service Representative

    1 day ago

    Brad Sweet - State Farm Agent Syracuse Full time

    Job Overview · As a key member of our team, you will play a vital role in delivering exceptional client experiences and contributing to the growth of our successful insurance agency. To excel in this position, you should possess strong customer service skills, attention to detail ...

  • C.R. Fletcher Associates Inc

    Customer Service Representatives

    1 week ago

    C.R. Fletcher Associates Inc Syracuse

    To apply for this job, please submit your resume and details through our secure online portal. We are recruiting for multiple openings with a key client, seeking candidates with exceptional customer service and administrative skills. · Key Responsibilities: · Provide top-notch cu ...

    • Staff Tech, Customer Service - East Syracuse - US Tech Solutions, Inc.

    US Tech Solutions, Inc.
    US Tech Solutions, Inc. East Syracuse

    1 week ago

    US Tech Solutions Inc. background
    Description

    Job Summary

    We are seeking a motivated, process-oriented individual to support our customers via telephone and written communications in our Customer Care Center.

    Key Responsibilities

    • Provide exceptional customer support to distributors, including parts selection and ordering, pricing and availability, expediting delivery, dispute resolution, and limited technical support.
    • Provide superior follow-up to distributors and sales managers.
    • Manage all account interactions via inbound phone calls.
    • Communicate with distribution teams, including service managers and parts counter personnel via telephone, to build strong business relationships and ensure a positive customer experience.
    • Collaborate with internal departments to resolve customer opportunities.
    • Actively participate in departmental client excellence activities.
    • Ability to manage multiple reports and combine data from various sources.

    Educational Requirements

    High School Diploma or equivalent required.

    Key Qualifications

    • Working knowledge of call center tools, such as CRM software and phone tools (Salesforce experience preferred).
    • Ability to handle between 60-70 phone calls/cases per day while maintaining a positive and responsive attitude with the customer.
    • Working knowledge of SAP, Salesforce, PIC, and Windchill systems desired.
    • A background in residential and commercial HVAC applications, products, and systems, and ability to read basic technical drawings desired.
    • Excellent customer service skills.
    • Strong written and oral communication skills.
    • Proficient in MS Office (specifically Word and Excel).
    • Strong analytical skills, accuracy, and attention to detail.
    • Sense of urgency; strong organizational skills, and ability to handle multiple tasks at one time.
    • Creative problem-solving skills.
    • Self-starter and well organized, able to multi-task and prioritize work.
    • Adaptability and flexibility to seasonality and changing business demands critical.

    Work Schedule

    The standard working schedule is between 8:00 am and 6:00 pm, Monday through Friday. Shift to be determined at time of offer.

    Benefits

    No travel required.

Jobs
>
East Syracuse