Client Relations Coordinator - Houston, United States - Burnett Specialists Staffing & Recruiting

Description

Job DescriptionJoin our Houston-based marketing consulting firm, boasting over 40 years of service to a national clientele.

We specialize in tackling the diverse challenges of distributive marketing models (B2B and B2B2C), offering a dynamic work environment driven by marketing, technology, and the power of people.

100% of our managers and team leads have risen through the ranks internally Average tenure of 11 years Responsibilities:
Master the intricacies of client programs, products, and services Serve as a liaison between clients, customers, and vendors, ensuring SLAs are met Navigate and utilize multiple web applications daily Maintain meticulous procedural documentation Track and log time with precision Be accessible via our online phone system during work hours (8am-5pm)

Collaborate directly with clients to guarantee satisfaction Assist in distribution projects as needed Process claims, promotions, CO-OP, and advertising submissions Review marketing submissions for compliance with brand standards Aid customers in the submission process to maximize program participation Manage eCommerce order management, including understanding complex inventory systems Provide top-notch customer service via phone, email, and ticketing system Efficiently handle up to 20 email inboxes Collaborate within a team environment, supporting multiple client programs simultaneously Cultivate professional relationships with clients, customers, and internal stakeholders Qualifications: 3+ years of professional experience Bachelor's degree preferred Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with order management and inventory applications is advantageous #HOUWC46 #ZR Meet The RecruiterKylie Mulvogue Sr.

Direct-Hire RecruiterI am a National Direct-Hire Recruiter, where I recruit for Administrative, Legal, Sales, Marketing, and HR positions.

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