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    Membership Sales and Customer Service Associate Part Time - Carmel, United States - The Lash Lounge Carmel - Central

    The Lash Lounge Carmel - Central
    The Lash Lounge Carmel - Central Carmel, United States

    3 weeks ago

    Default job background
    Part time
    Description

    Seeking outgoing, personable, sales-oriented individuals for our Part-Time role at The Lash Lounge Carmel as our Salon Concierge

    What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.

    Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team

    Schedule: MUST BE AVAILABLE WEEKDAYS/WEEKENDS/EVENINGS

    Key Responsibilities:

    Meet and exceed guest membership and scheduling targets

    Consult with guests on key benefits of services, memberships, and retail products

    Coordinate appointment scheduling, communicating confidently via phone, text and email

    Create an outstanding experience so every guest will want to return

    Decisively resolve issues, appropriately escalating issues to mitigate in future

    Manage accurate sales transactions and guest/member records within MindBody software

    Other duties as assigned

    Our ideal candidate:

    You are a spirited, outgoing team member who is passionate about excellent customer service

    You take pride in, and truly enjoy, cultivating relationships with guests

    You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate

    You can work in fast paced environments, multitasking and prioritizing

    You always work with the highest levels of integrity and respect and avoid gossip/drama

    You always present as professional, confident and approachable

    You are skilled at using various technology platforms and feel comfortable learning to use new programs

    Experience:

    Customer service and/or front desk/receptionist: 2 years

    Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)

    Salon/beauty experience preferred

    Job Type:

    Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.

    Pay: $13.00-$15.00 per hour (depending on experience), plus bonus and commission eligible

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