customer service representative - Louisville - beBeeGsa

    beBeeGsa
    beBeeGsa Louisville

    1 day ago

    Full time

    Job title: Full-Time Guest Services Associate

    Description

    Job Title: Front Desk Associate


    The primary objective of this role is to deliver exceptional guest experiences. As a front desk associate, you will be responsible for ensuring seamless check-in and check-out processes, responding promptly to guest inquiries, and handling payments in accordance with established company procedures.


    • Provide impeccable service to guests by being attentive to their needs and resolving any issues that may arise during their stay.

    • Maintain the front office area in an organized manner at all times, adhering to company standards for cleanliness and aesthetics.

    • Sell hotel services effectively by promoting packages and amenities that meet guests' preferences.

    • Create a welcoming atmosphere by engaging with guests in a friendly and professional manner.

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