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    Restaurant Host - Madison, United States - Spare Time Entertainment

    Spare Time Entertainment
    Spare Time Entertainment Madison, United States

    1 week ago

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    Description
    Job Responsibilities
    • Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.).
    • Able to answer questions and give basic information on reservations, availability, venue hours and other venue services.
    • Promotes knowledge of the location's features and upcoming events.
    • Serve guests utilizing Spare Time Entertainment's Sequence of Service.
    • Coordinate with wait staff about available seating options.
    • Manage reservations, provide accurate wait times, and monitor waiting lists.
    • Greet guests upon their arrival and departure.
    • Escort guests to assigned dining or bar areas.
    • Cater to guests who require extra attention (e.g. children, elderly).
    • Provide menus and announce the server's name and demonstrates product knowledge from all menus.
    • Be observant of the guests' needs throughout the dining experience to ensure they receive high quality service.
    • Observe and assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensure seats are clean and orderly.
    • Perform related clearing/cleaning duties; pick up empty glasses/bottles, etc.
    • Maintain a clean reception area and keep products organized and restocked as needed.
    • Communicates any inventory shortages to supervisor.
    • Assist both bartenders & servers as needed.
    • Break down/clean up host station at end of shift. Organizing the station, wipe off menus, ensure that menus are complete and current. Review reservation book for the next day's business.
    • Maintains clean equipment and working areas by following the restaurant's preventative maintenance programs and in accordance with Local, State, and Federal Health Department Codes.
    • Protect establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
    • Able to recognize the signs of intoxication, familiarity with factors affecting intoxication, and actions to be taken with intoxicated guests.
    • Notify management of all problem situations.
    • Maintains current certifications required by State and those offered by Spare Time Entertainment.
    • Other duties as assigned.
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Job Qualifications
    • High School diploma preferred but not required.
    • Previous work experience preferred.
    Work Environment
    • While performing the duties of this job, the employee is occasionally exposed to a variety of conditions at cooking/kitchen/studio job sites.
    • The noise level can be loud and may contain lighting effects such as lasers and strobes.
    • This job requires working with large crowds and children.
    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Able to stand and walk for extended periods of time and able to lift 50 pounds.
    • This position regularly requires long hours and frequent weekend work.
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