Front Office Manager - Panama City Beach, FL, United States - Bluegreen Vacations Corporation

Description

Join our dynamic team at Bayside Resort and Spa in Panama City Beach, FL as a Guest Services Manager (Front Office Manager)

Nestled in a picturesque campus-style setting boasting 260 spacious room units, our property promises a vibrant work atmosphere. Relocation assistance available as needed.
9 Paid Holidays
~ Medical, Dental, Vision Insurance
~Tuition Reimbursement
~ Responsible for taking care of the guests and providing them with the best hotel amenities and facilities to ensure that they remain content and satisfied.

Manage and adjust the labor and staff requirements so that all the daily activities are executed in an appropriate manner.

Keep tabs on the availability of the staff members, especially during the peak season and make subsequent arrangements for hiring the new staff members and training them according to the requirements.

Oversee and assist the staff members in providing better customer service and to resolve the customer complaints as well as attend to their special requests.

Keep a track of the inventory supplies and make requisitions according to the requirements, to keep updated reports on the relevant data so that it can be presented during the meetings or whenever requested.

Must be able to work a flexible schedule
~ Must be familiar with the daily operations of the front office, including room reservations.
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