Status Neutral Case Manager - Plainfield - Hyacinth Aids Foundation

    Hyacinth Aids Foundation
    Hyacinth Aids Foundation Plainfield

    1 week ago

    Description

    Job Type
    Full-time
    Description
    Under the supervision of the Regional Services Manager, performs assigned duties relating to the implementation and evaluation of community health worker services.
    Client Services

    • Engage in outreach activities at various community sites to identify clients in need of case management services.

    • Assess client needs, prepare appropriate individual service plans and maintain records. Assist clients in implementing the service plan by networking and referral, internally and/or to other community resources.

    • Conduct referral and linkage activities to housing, food programs and other customer needs.

    • Develop and maintain database of professional contacts.

    • Establish, maintain and update client case records using approved agency forms and procedures. ensure confidentiality of all records.

    • Provide relevant literature to clients and members of the community.

    • Coordinate with social services and insurance companies or other financial services to ensure ability to pay for care.

    • Assist with insurance and benefit applications

    • Advocate for clients who have legal benefit concerns
    Assist homeless or precariously-housed clients towards more stable housing
    Reporting / Monitoring

    • Establish, maintain, and update client case records using approved agency forms and procedures

    • Ensure confidentiality of all records

    • Prepare monthly reports in accordance with agency policies and procedures

    • Maintain and update client information in E-Compass and CAREWare
    Hyacinth Representation / Advocacy

    • Attend and participate in staff meetings and supervisory conferences

    • Maintain working relationships with other community providers

    • Observe established administrative procedures

    • Provide written reports and maintain statistics as required

    • Represent the agency at community events, meetings, and conferences

    • Adhere to Hyacinth policies and procedures including customers confidentiality provisions
    Training and Certifications

    • Attend and participate in staff training opportunities
    Requirements
    Preferred Minimum Education:

    • Bachelor's degree and one-year previous office experience.
    • A candidate who has no degree but seems exceptionally suitable will be considered if he/she can demonstrate additional years of relevant office systems experience
    Other:
    • Candidate must have excellent oral presentation and writing skills.
    • Expressed commitment to Hyacinth philosophy
    Preferred Area of expertise:
    • Knowledge of supportive services and community resources.

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