No more applications are being accepted for this job
- Investigate service related issues to identify root cause of issues; identify and communicate business needs assessments as necessary.
- Develop forecasting tools using current technology/systems (Access, Excel, Monarch, etc.)
- Translate business requirements and assist IT with the development of technical specifications.
- Develop solutions based on data analysis to increase business efficiency.
- Lead or participate in internal and external project workgroup(s) and presentations.
- Conduct User Acceptance Testing (UAT) for projects, implementations, system fixes and enhancements, etc.
- Prepare materials for internal and external audit activities; review audit findings/reports for accuracy and completeness. If appropriate, formulate rebuttal and/or corrective action steps.
- May coach/mentor less experienced staff, assist in on-boarding of new staff and/or distribute and follow-up on work assignments.
- Perform other relevant tasks as assigned by management.
- Identifies process improvement opportunities for platform work as an example, review SQM and QA reports, review trends to identify process improvement and automation)
- Gather, process FCR and QA performance data and conduct trending and root cause analyses
- Design and develop standard reports for metrics reporting and analysis. Document call center processes using standard techniques.
- Apply professional and facility billing procedural (CPT/HCPCS) and diagnostic (ICD10) knowledge to support new cost savings opportunities.
- Apply vendor clinical coding rule knowledge to support reimbursement and medical policy criteria and claims processing.
- Bachelors Degree preferred.
- Minimum of seven (7) years' experience in an operational role, or analytical role
- Experience with StepWise rating tool required.
- Knowledge of Healthcare industry required
- Experience with Stepwise or other insurance rating systems required
- Knowledge of Project Management methodologies
- May require knowledge of Horizon Blue Cross Blue Shields products and services
- May require working knowledge of division operating plan and Horizon operating model.
- Some travel may be required.
- Comprehensive health benefits (Medical/Dental/Vision)
- Retirement Plans
- Generous PTO
- Incentive Plans
- Wellness Programs
- Paid Volunteer Time Off
- Tuition Reimbursement
Business Analyst III - Newark, United States - Horizon Blue Cross Blue Shield of New Jersey
Description
Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or DelawareJob Summary:
Responsible for conducting research and root cause analysis for customers with the goal of recommending and implementing new processes and solutions to operational deficiencies. Resolves issues and improves operational performance on a cross-functional/departmental basis. This is a senior level position working independently with guidance only in the most complex situations.
$84,700 - $115,605
This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes: