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- Customer Service:
- Greet customers and provide a friendly, welcoming atmosphere.
- Answer customer inquiries, both in person and over the phone, and provide information regarding prescriptions and product availability.
- Address customer concerns and resolve issues in a professional and empathetic manner.
- Prescription Handling:
- Assist pharmacists in processing and filling prescriptions accurately.
- Verify prescription information, insurance coverage, and patient details.
- Prepare prescription labels and ensure correct medication dispensing.
- Inventory Management:
- Monitor and maintain stock levels of non-prescription products, including ordering and restocking as needed.
- Conduct periodic inventory checks and report discrepancies to the pharmacy manager.
- Administrative Duties:
- Maintain and update patient records and prescription files in compliance with legal and regulatory requirements.
- File and organize paperwork, including prescription documentation and inventory records.
- Compliance:
- Adhere to all state and federal pharmacy regulations and protocols.
- Maintain patient confidentiality and protect sensitive information.
- Cleanliness and Organization:
- Keep the pharmacy area clean, organized, and well-stocked.
- Ensure a safe and welcoming environment for both staff and customers.
- High school diploma or equivalent.
- State pharmacy technician certification is a plus.
- Previous experience as a Pharmacy Front Tech or similar role is preferred.
- Strong customer service skills with excellent communication and interpersonal abilities.
- Attention to detail and accuracy in prescription processing.
- Knowledge of pharmaceutical terminology and pharmacy software systems.
- Ability to handle cash and perform basic math calculations.
- Exceptional organizational and multitasking skills.
Pharmacy Front Tech - West Nyack, United States - MedWiz Pharmacy
Description
Location: Medwiz Pharmacy, Bardonia, NY
Job Type: FT
Monday - Friday - 3pm -11:30pm
Weekends Rotations: 9am - 7pm
Job Description:
We are seeking a skilled and customer-oriented Pharmacy Front Tech to join our team. As a Pharmacy Front Tech, you will play a crucial role in ensuring the smooth operation of our pharmacy by providing exceptional customer service and supporting the pharmacists and pharmacy staff. Your responsibilities will include:
Responsibilities: