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Senior Wellness Specialist - Los Angeles - Marino Wellness LLC
Description
ABOUT MARINO WELLNESS:
We're a small team of wellness champions, passionate about helping people be healthier, happier, and more energized at work
Our mission is simple:
bring wellbeing into company culture so employees can thrive every day.
We partner with growing businesses to create programs that inspire healthier habits, stronger engagement, and more joy in the workplace.
If you're a self-starter who loves wellness, creativity, and making a meaningful impact, you'll fit right inPOSITION SUMMARY:
The Senior Wellness Specialist is a creative and organized individual who brings energy and enthusiasm to the team They have a passion for planning and executing office wellness programs and will be the go-to person for all things related to wellness.
The role requires a balance of planning and organizing events as well as serving as a liaison between clients and vendors.
The typical work hours are between 9am-6pm and up to 20% travel may be required. It's time to get planning and have some funJOB REQUIREMENTS:
3-5 years experience in account management, program management, business development or sales.
Passionate about wellness and customer service.
B.S. or B.A. in a health related field preferred.
Detail oriented, self starter and a fast learner.
Demonstrated ability to establish priorities and organize resources.
Demonstrated ability to resolve problems and effectively communicate in writing and over the phone.
Demonstrated ability to develop and maintain long and short term goals.
Proficiency with G-Suite (Gmail, Google Docs, Sheets, Slides) and various virtual platforms (Zoom, Teams, RingCentral, etc.).
Proficiency with CRM Software (Zoho, Salesforce, etc.)
Proficiency with Project Management Tools (Airtable, ClickUp, Asana, etc.)
MAJOR RESPONSIBILITIES:
The Senior Wellness Specialist, serving as a leader/mentor within the client services team, oversees wellness program management, client wellness strategy development, and various assigned tasks
The key responsibilities include:
Develop, implement, and oversee innovative wellness programs tailored to the needs of both new and existing corporate clients.
Cultivate robust business relationships by collaborating effectively with corporate clients, carriers, and brokers to ensure seamless program integration and success.
Maintain meticulous client records, manage interactions, and uphold the integrity of program data within the CRM system for streamlined operations and effective client management.
Manage projects efficiently using ClickUp for streamlined project management processes.Serve as a dedicated steward of client relationships, prioritizing client satisfaction, ensuring retention, and proactively identifying opportunities to expand service offerings.
Own small-to-large client accounts by driving engagement, retention, and program expansion, while proactively identifying risks and opportunities to support long-term client success.
Achieving organizational revenue goals by identifying and pursuing strategic opportunities for program expansion and sustainable financial growth.Create compelling marketing collateral to support both new and existing corporate client initiatives, effectively communicating the value and impact of wellness programs.
Evaluate program engagement metrics to provide insightful assessments, guiding adjustments for continuous improvement and heightened effectiveness.Maintain compliant vendor relationships to enhance the overall quality and diversity of wellness program offerings.
Serve as a valuable client resource for population health trends, best practices, and evidence-based approaches to provide informed guidance.
Maintain Standard Operating Procedures (SOPs) by conducting regular audits and updates on a semi-annual basis.
Develop expertise in a specialization track (e.g., Marketing, Vendor Procurement, Culture & Experience/People Leadership, or other evolving business needs) and provide internal thought leadership through process improvements, templates, and strategic recommendations.
Develop and maintain the company brand through digital and in person interactions.Foster a positive company culture by actively demonstrating teamwork, mentorship, accountability, and alignment with company values through personal corporate citizenship.
BENEFITS:
Competitive Health Benefits
Monthly Wellness Reimbursement
Monthly Phone/Internet Stipend
401K with Employer Match
80% Remote
Open PTO
Marino Wellness is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
We are committed to treating all applicants for employment equally based upon job-related qualifications and without regards to race, color, national origin, religion, age, sex, sexual orientation, marital status or any other characteristics protected by law.
This role is offered within a fixed compensation range. We value transparency and encourage candidates to apply if this range aligns with their expectations.STATUS:
Full Time, Exempt
SALARY:
Commensurate with experience. $70,000K–$75,000 OTE.
LOCATION:
This is an 80% remote role with periodic meetings in Manhattan Beach, CA. Applicants must be Los Angeles based.
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