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Beeville

    Service Advisor - Beeville, United States - Blake Fulenwider Ford

    Blake Fulenwider Ford
    Blake Fulenwider Ford Beeville, United States

    3 weeks ago

    Default job background
    Description
    At Blake Fulenwider Automotive, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and friendly and exciting culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Blake Fulenwider Automotive is the best in the business and we're sure you'll see why

    Benefits
    • Medical, Dental & Vision Insurance
    • 401K+Match
    • Paid time off
    • Short/Long Term Disability
    • Life Insurance
    • Growth opportunities
    • Paid Training
    • Employee vehicle purchase plans
    • Long term job security
    • Discounts on products and services
    Responsibilities
    • Set, confirm, and prepare for appointments with customers to expedite their service experience
    • Greet customers in a timely and friendly manner
    • Determine vehicle needs based on customer information and a vehicle walk-around
    • Use a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
    • Produce repair orders for customers with full transparency including cost and time estimates
    • Communicate frequently with technicians and parts associates to ensure timely completion of work
    • Follow-up with customers on the status of their vehicle, based on how the customer wants to be informed
    • Create a great vehicle delivery experience for the customer
    • Follow up with customers to ensure satisfaction
    • Set and achieve targeted sales goals
    • Gain superior product knowledge to effectively help customers with service maintenance requirements and warranty information
    • Provide an exceptional customer experience to drive loyalty
    Qualifications
    • High School diploma or equivalent
    • Proven ability to provide an exceptional customer experience
    • Ability to set and achieve targeted goals
    • Ability to thrive in a fast-paced environment with many priorities
    • Prior sales experience preferred, but not required
    • Demonstrated communication and interpersonal skills
    • Organization and follow-up skills
    • Experience and desire to work with technology
    • Valid in-state driver's license and have and maintain an acceptable, safe driving record
    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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