Customer Service Lead - Ponce
1 month ago
Job summary
If you have strong leadership skills a friendly outgoing demeanor an interest in retail and you thrive in a fastpaced environment join Our Burlington team as a Customer Service Lead.
As the Part Time Customer Service Lead under the guidance of the Assistant Store Manager and Customer Service Supervisor you ll be responsible for leading daytoday customer service initiatives inspiring motivating and encouraging associates to provide exceptional friendly and professional customer service at all times.
You ll lead by example approaching your work with Our Burlington philosophy and company core values in mind.
Responsibilities
- Model company core values Our Burlington philosophy and appropriate back of house standards and execution strategies for the rest of the receiving team.
- Drive improvement of friendliness speed of checkout and customer feedback surveys by maintaining a customerfirst focus and delivering a consistently great experience to all our customers with a high level of professionalism.
- Maintain a neat and orderly front end area troubleshooting issues with registersand transactions.Coordinate mealand break periodsand monitor scheduleadherence.
Job description
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