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General Manager - Covington, United States - NWEA
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Description
Administrative & General/Hotel Covington,KentuckyButlers PantryAs the General Manager at Butler's Pantry, you will be responsible for overseeing the overall operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of cleanliness and food quality.
The ideal candidate will have a passion for the hospitality industry, strong leadership skills, and a proven track record of success in managing a restaurant.
What is in it for YOU?All Associates:
ON DEMAND PAY (NO FEES)
Access your pay as you've earned it No cost to you
Vacation/ Personal days & Holiday pay
Access Perks
Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more
Brand Travel Discounts for Travel and Food & Beverage
Online Training Courses
Referral Program and Bonus
Direct Deposit
Employee Assistance Program
Associate of the Month/Associate of the Year/Service Awards
Full-Time Associates:
Free Basic Life & Basic Accidental Insurance
Voluntary Life Insurance Products for Self, Spouse, and Dependents
Day Care Flex Spending account
Flexible Health Care Spending Account
Wellness Program- For those who have Medical on our Anthem plan
401K with a Company match
Jury Duty Leave
Some Key Areas of Responsibility include:
Manage and lead a team of cafe staff, including hiring, training, and scheduling
Monitor and control inventory, ensuring optimal stock levels and minimizing waste
Develop and implement strategies to increase sales and improve overall performance
Maintain high levels of cleanliness and organization throughout the cafe
Handle customer inquiries and complaints, ensuring prompt and satisfactory resolution
Collaborate with the kitchen team to ensure smooth operations and timely food service
Conduct regular performance evaluations and provide ongoing coaching and development to staff
Requirements:
Proven experience as a cafe manager or similar role in the restaurant industry
Knowledge of food safety regulations and best practices
Strong leadership and interpersonal skills
Excellent customer service skills and the ability to resolve issues professionally
Ability to work in a fast-paced environment and handle stress effectively
Ability to analyze financial data and make informed decisions to maximize profitability
As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar.
A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest.
Our associates' attitude is the mark that sets us apart from other management companies.As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced.
A quality operation begets quality people, and this combination, in turn, yields satisfied guests.With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination.
We celebrate our associates' unique differences because that drives curiosity, innovation, and the success of our business.We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.
Accommodations are available for applicants with disabilities.#J-18808-Ljbffr