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    Alarm Technician - Durham, United States - Securitas Electronic Security

    Securitas Electronic Security
    Securitas Electronic Security Durham, United States

    2 weeks ago

    Securitas Electronic Security background
    Technology / Internet
    Description

    Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.

    More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.

    With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

    Securitas Technology is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on Securitas Technology products at customer sites.

    The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

    Respond to trouble tickets to ensure application uptime and system performance.
    Work individually and as a team to diagnose and resolve application issues.
    Execute preventative maintenance tasks to maximize application availability and identify system faults.
    Perform routine configuration changes (user permissions, application configuration, etc.)
    Document all system modifications through a digital change control tracking system.

    Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.

    Perform pre-deployment end to end testing of all upgrades and major modifications.
    Perform on site installations of software upgrades and major modifications.
    Minimum Requirements
    High School diploma required or equivalent.
    Familiarity installing and troubleshooting low voltage equipment.
    Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
    Strong working knowledge of Microsoft Office
    Strong written and verbal communications skills
    Working knowledge of network communications and IP addressing
    Excellent problem solving and analytical skills.
    Excellent time management skills
    Positive attitude and strong work ethic
    Certifications in enterprise grade CCTV and Access Control systems a plus

    Securitas offers comprehensive benefits including:
    Highly competitive salary
    Company Cell Phone
    Opportunity for annual merit pay increases
    Paid company training
    Medical, Dental, Vision, and Life Insurance
    Company Paid Short Term and Long-Term Disability
    401K with 60% Match up to 6% of salary
    Paid vacation, holiday, and sick time
    Educational Assistance
    Exceptional growth opportunities
    Wide variety of employee discounts on travel, equipment, and more

    We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.

    Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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