Service Advisor - Rockford
1 month ago
Job summary
We are looking for individuals who want to be part of a team that will push you to succeed, have a strong earning opportunity, and help you achieve your highest professional potential in the luxury automotive industry.Greet customers and offer excellent customer service from intake to release of their vehicles
Determine and document car issues based on customer description and vehicle condition
Translate customer-reported problems to actionable work orders for technicians to complete
Ensure that automotive work provided to customers meets company quality standards
Invoice and collect payment from customers for services rendered
Handle and resolve customer complaints regarding services
Job description
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