- Provide technical expertise to perform root cause analysis of service interrupting incidents; develop and implement strategies to prevent a recurrence
- Interact daily with the development, QA teams, and specialized operations teams to design and deploy each new generation of our compute and network fabric
- Create or propose technical solutions when faced with a new complex systems design or process issue, where little or no precedent exists
- Take responsibility for prioritizing critical, competing tasks that may lack clear end results
- Drive operational improvements upstream into product development efforts
- Drive creation and execution of documentation, process and procedure improvements to streamline and optimize work performed
- Analyzes users' needs. Recommends appropriate network configurations to meet users needs and departmental standards
- Implements and maintains bridges, routers, gateways, remote access servers, domain servers, security firewalls, application and device servers, and Internet or Intranet devices and connections
- Designs, configures, monitors, and optimizes local and wide area networks and printers for optimal performance, maximum availability, minimal maintenance, and reasonable costs
- Performs preventative and fault isolation maintenance on the local and wide area networks. Performs file maintenance on servers, domains, electronic post offices, and user files and/or databases
- Designs, configures, maintains, and manages network security features for local and wide area networks. Configures, monitors, and maintains anti-virus programs to ensure network and systems integrity. Adds and deletes users as required on network servers and applications
- Performs customization and system administration for network management, task/project management, help desk, workgroup integration, documentation, and educational software packages on local and wide area networks
- Works with telecommunications engineers to integrate voice, data, and video applications on the local and wide area networks. Performs basic telephone maintenance as required
- Analyzes, recommends and evaluates new hardware, software, and communications products for network compatibility and applicability
- Develops, maintains, and updates a library of technical documentation
- Performs advanced diagnostics and maintenance on desktop devices when additional expertise is required
- Assumes contractual management responsibilities, assists in requests for proposals, vendor selection, and contract monitoring
- Works with cross-functional teams in the design and implementation of information technology. Assists in the training of other information systems personnel to improve their technical skills
- Assist departmental management with development of systems standards, short and long-term goals, project management, and strategic directions
- Keeps current on new developments and techniques in information technology
- Ensures Accountability
- Tech Savvy
- Communicates Effectively
- Values Differences
- Customer Focus
- Resourcefulness
- Drives Results
- Plans and Prioritizes
- Decision Quality
- Self-Development
- Bachelors degree Required
- 5+ years of experience
- 5+ years as a network engineer or manager in an IT organization supporting >5K network devices
- Experience with enterprise network monitoring and management frameworks
- Ability to identify opportunities and specifications for automation to eliminate the need for repetitive manual work
- Expert-level knowledge, experience, and ability troubleshooting and producing designs that leverage protocols such as MSTP, 802.1q, 802.1AX, TRILL, OSPF, ISIS, BGP, MPLS, LDP, etc.
- Working knowledge, experience, and ability with TCP internals and other L4-7 protocols and technologies such as SSL, HTTP, DNS, NTP, Local Load Balancing, Global Load Balancing, Netmon/Wireshark, etc.
- Experience with data analysis skills and statistical tools
- BS degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or other technical fields. MS / Ph.D. plus
- CCNP required, CCIE / JNCI certification a plus
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Description
Summary of Position:
The Senior Network Engineer is responsible for the engineering, architecture, support, routing, switching, documentation, troubleshooting, transport topologies, network hardware, security, VoIP, customer relations, and all services within the infrastructure. The Senior Network Engineer will provide our Client with expert network design and daily operational support of the Enterprise-wide network, including participation in planning, installation, maintenance, management, and coordination.
Essential Functions:
Competencies:
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
Qualifications:
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
