Staff Assistant I - Pembroke Pines, FL, United States - Memorial Healthcare System

Description

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.

An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Collaborates with assigned nursing units to enhance the patient experience.
Resolves, refers, and/or reports service quality issues as appropriate.
Helps patients to make menu selections that comply with their dietary requirements and restrictions.
Receives and responds to phone calls regarding patient and guest meal orders. Maintains and documents food preferences, diet orders and food allergies.
ACCOUNTABILITY, ACCURACY - FOOD SERVICE, CUSTOMER SERVICE, HAND HYGIENE, KITCHEN SANITATION - STAFF, MEAL DELIVERY, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Complexity of Work:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision


Required Work Experience:
One (1) year customer service related experience.
Cytotoxic Chemicals = 0%
~ Hazardous Chemicals = 40%
~ Computer Monitor = 60%
~ Domestic Animals = 20%
~ Fire Risk = 40%
~ Magnetic Fields = 0%
~ Moving Mechanical Parts = 60%

~ Shift:

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.

Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.

We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
If you need reasonable accommodation during the application process, please call M-F, 8am-5pm) or email