- Provide professional and courteous service to all "customers" of Ogden Clinic. Customers include all Ogden Clinic patients, affiliates, providers, administration, employees, co-workers, insurance company representatives, and all other vendor representatives.
- Meet behavioral expectations and support the dignity of all persons. Also responsible for the stewardship of resources.
- Ensure applicable regulatory requirements are complied with and follow guidelines that maintain safety for oneself, patients, visitors, and co-workers.
- Study, understand, and adhere to all Clinic Policies and Procedures and OSHA guidelines.
- Define patient hearing impairment and balance disorders by conferring with referring physician, selecting and administering relevant tests, and operating diagnostic equipment.
- Determine type and degree of hearing impairment and effects on comprehension and speech by interpreting audiometric diagnostic data, and prepare written diagnostic reports.
- Provide treatments by cleaning ear canal, fitting hearing aids and other assistive devices.
- Conduct auditory training and instruction in speech and lip reading.
- Counsel patients and families concerning aural rehabilitation procedures.
- Maintain patient records by recording and updating evaluations, changes, progress, and treatments.
- Improve quality results by studying, evaluating, and re-designing processes; implementing changes; participating in research programs; and evaluating new equipment, devices, and techniques.
- Provide auditory evaluations and education using hearing protection and hearing loss screening programs.
- Maintain supplies inventory by checking stock, anticipating needs, placing orders, and verifying receipt.
- Maintain legal and accreditation compliance to federal, state, and local regulations.
- Update job knowledge by tracking new trends and participating in educational opportunities.
- Additional responsibilities and tasks as assigned.
- Maintain confidentiality of patient records and employee/co-worker information.
- EDUCATION: Graduate of an accredited Audiology educational program, including National Certification and Utah State Licensure.
- LANGUAGE SKILLS: Proficient in reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. Able to write routine reports and correspondence as well as speak effectively before groups of customers or employees.
- Effectively manage multiple tasks simultaneously.
- Computer knowledge with experience in basic word processing and spreadsheet programs required.
- General office equipment and procedure knowledge helpful.
- Must maintain a positive "can-do" attitude.
- Must effectively participate as a team member with department and its practices.
- Must protect confidential information, records, and/or reports.
- Must communicate effectively in a professional and courteous manner.
- Must have good organizational skills.
- Must demonstrate a high standard of clinical quality.
- Requires prolonged sitting, standing, and walking.
- Requires moderate exposure to vomit and ear wax.
- Requires some bending, stooping, lifting, and stretching for files and supplies.
- Requires manual dexterity sufficient to operate audiology instruments and other equipment.
- Must possess all physical abilities necessary to perform the job.
- Noise level is moderate with constant noise of patients, computers, printers, telephones, etc.
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Description
GENERAL RESPONSIBILITIES:The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Full job description is available upon request by emailing