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- Responsible for Front Desk operations overnight.
- Oversees customer check-in/check-out.
- Monitors volume to ensure fast, friendly, and efficient service.
- Ensures that guest problems/complaints are managed in an effective, courteous manner.
- Performs the night Audit for date roll.
- Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information.
- Must be proficient in Microsoft applications (Excel, Word, PowerPoint, Publisher, Outlook).
- Highly organized and detail oriented.
- Uses time efficiently and effectively to manage priorities.
- Ability to work at a fast pace with a sense of urgency.
- Outgoing personality and demonstrate friendliness and enthusiasm.
Hotel Night Auditor - Council Bluffs, United States - PENN Entertainment
Description
WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more
WE LOVE OUR WORK.
BRING US YOUR BEST.
STAY IN THE GAME. FOLLOW US.