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    Restaurant General Manager - Schaumburg, United States - Popeyes

    Popeyes
    Popeyes Schaumburg, United States

    1 week ago

    Default job background
    Full time
    Description

    We are looking for a Restaurant General Managers who models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest; while focusing on delivering operational excellence. Popeyes Restaurant General Managers invest their time in developing servant leaders; creating memorable experiences; being a brand champion; managing administration; and maintaining the facility. Popeyes Restaurant General Managers consistently keep our brand promises, inspire their teams and deliver great results.

    Essential Functions

    · Develop Servant Leaders-Puts your people and restaurant first-not yourself

    · Create Memorable Experiences-Creates a service experience so good the guest can't wait to come back to Popeyes

    · Brand Champion-Serve as the face and voice of the brand in the restaurant and community

    · Administration-Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

    · Maintain facility-Ensures the restaurant is a safe, sanitary and appealing place for everyone

    Responsibilities

    · Shows compassion, care and concern for the team through behaviors, actions and decisions

    · Engages the team in regular one on one meetings and performance management discussions

    · Creates the right environment and sets the team up for success by providing ongoing communication and the tolls to get the job done

    · Coaches and motivates the Assistant Managers and the team

    · Recruits and develops talent

    · Demonstrates commitment to goals and inspires others to deliver superior performance

    · Serve as a role model to create memorable guest experiences

    · Sets clear expectations and holds team accountable for delivering brand service behaviors

    · Takes actions to solve and celebrate guest feedback

    · Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

    · Serves as the local representative of Popeyes to the community by sponsoring or participating in events

    · Builds and leverages community relationships to drive business and maximize catering program opportunities in the community

    · Champions and implements company-wide promotions, product launches and product samplings

    · Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness (QSC) will be met

    · Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs

    · Reviews inventory efficiencies to create product orders

    · Controls food and equipment inventory, conducts daily and weekly inventory counts, keep records and monitors food cost

    · Creates, communicates, implements and follows up on operations and financial action plans

    · Analyzes sales and labor during and after each shift; makes adjustments to labor as needed

    · Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

    · Monitors and maintains compliance with health, safety, cleanliness, security and fire standards and regulations

    · Identifies problems, conducts high-level troubleshooting and seeks maintenance support for restaurant equipment

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