Sourcing System Senior Analyst - Farmington, CT
1 day ago

Job description
Date Posted:
Country:
United States of America
Location:
OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
The Otis North American Field Supply Chain organization is on the lookout for a dedicated and dynamic professional to join the Field Requisitioning System (FRS) team. The Sourcing System Senior Analyst plays a critical role in supporting Field Operations and Supply Chain by ensuring timely, accurate and efficient requisitioning of materials and services. This role serves as a key point of contact for urgent field inquiries, providing high-quality helpdesk support while driving accountability, accuracy and continuous improvement opportunities. In this role you will also provide sourcing support, identifying optimal sources and supporting category management strategies. The ideal candidate combines strong customer service skills with analytical rigor, sourcing expertise, and excellent written and verbal communication.
This role can be done remotely in the US but ideally in Connecticut.
On a typical day you will:
- Conduct RFP/RFQ exercises on behalf of local field offices for assigned categories supporting category management strategies.
- Ensure prompt sourcing, technical support, and competitive procurement of non-catalog items driving part visibility, control and savings.
- Maintain a high service level (SLA) by evaluating customer demand and expediting material to meet internal/external customer needs.
- Provide clear, accurate and timely guidance to field teams regarding requisitions, approvals, sourcing options, and system usage.
- Apply sourcing expertise and tools to align requisitions with preferred suppliers, contracts and pricing agreements.
- Serve as a primary support resource for FRS support, responding to urgent inquiries and escalations in a fast-paced environment.
- Own assigned issues and initiatives from intake through resolution, demonstrating strong accountability and follow-through.
- Analyze trends in helpdesk inquiries, requisition errors and sourcing challenges to recommend process improvements.
What you will need to be successful:
- Bachelor's degree in Business Administration, Supply Chain Management, Finance, or Engineering
- 3+ years of experience in supply chain or related business function
- Knowledge of the elevator industry is a plus
- Strategic planning mindset with strong analytical and tactical skills
- Essential skills: analytical, communication, and problem-solving
- Self-motivated, team-oriented, with good interpersonal skills
- Strong written and oral communication abilities
- Proficient in business processes, systems, and analytical tools
- Excellent customer service attitude for internal and external customers
- Understanding of lean manufacturing is a plus
- Ability to travel up to 10% for onsite meetings
Additional Comments:
Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.
What we offer:
- We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
- Enjoy three weeks of paid vacation, along with paid company holidays
- We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
- Life insurance and disability coverage to protect you and your family.
- Voluntary benefits, including options for legal, pet, home, and auto insurance.
- We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
- Pursue your educational goals with our tuition reimbursement program.
- Recognize and be recognized We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
The salary range for this role is $93,000 - $116,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click
here
.
Become a part of the Otis team and help us #Buildwhatsnext
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us
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