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Wilkes-Barre

    Insurance Customer Service Representative - Wilkes-Barre, United States - Harvis Inc

    Harvis Inc
    Harvis Inc Wilkes-Barre, United States

    2 weeks ago

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    Description
    Job Description
    At Harvis, Inc. we work to support business owners, their managers and Human Resource "departments of one" giving them a trusted HR Partner to whom they can delegate HR responsibilities.

    Harvis is not a temporary staffing agency. We partner with clients to help identify and hire the right employees.

    Our client, Corbett Insurance is seeking an outgoing, career-oriented professional to join our team. The ideal preferred candidate is someone with a licensed Commercial Lines insurance background.

    Corbett Insurance is open to considering candidates with personal lines experience and is willing to train.

    Responsibilities:
    • Build strong relationships with clients & carrier personnel to maintain retention
    • Follow up with clients' queries, solicit further sales, and solve or refer problems
    • Be organized and efficient
    • Conduct needs-based customer policy reviews and update coverage
    • Ensure a positive customer experience
    Job Duties:
    • Develops complete client information and applications for new and renewal business under the direction of the Agency Owner
    • Processes change requests/endorsements, binders, certificates of insurance, account summaries, proposals, policies, lost policy releases, audits, and account balance status when requested
    • Maintains files with proper records according to company procedures. Maintains good internal file audit results
    • Assists in the development of solid business relationships with appropriate insurance carrier personnel. Recognizes and satisfies carrier goals and objectives to enhance business relationships
    • Ensures accuracy of account information for new and renewal policies, endorsements, and audits for accuracy in rating, coverage, and signatures, and enters these transactions to generate billing invoices promptly
    • Reviews all premium audits according to Agency procedures recognizing that the Agency must process them promptly
    • Attend training and seek self-directed learning to continue industry and technical knowledge education
    • Other duties as assigned
    Schedule:
    • Monday to Thursday: 9:00 am - 5:00pm
    • Friday: 9:00am - 4:30pm
    Apply Today for immediate consideration

    Experience and Skills
    Skills and Experience:
    • Property & Casualty Insurance license preferred
    • Confident self-starter who works well independently in a fast-paced environment
    • Excellent verbal and written communication/ interpersonal skills
    • Able to utilize computer programs and understand functionality
    • Maintain a positive and self-motivated attitude
    • 3-5 years' experience preferred
    Job Benefits
    • Health, Dental & Vision Insurance
    • Paid Time Off
      • 3 weeks vacation, 5 sick days
    401(k) retirement plan with company match

    Salary:

    Salary commensurate with experience, compensation includes new and renewal commissions.

    Experience:
    • Insurance: 3 years (Preferred)
    This position is a DIRECT HIRE opportunity.

    EEO

    Harvis Inc. on behalf of our client Corbett Insurance.
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