Senior Software Engineer - Lansdale, United States - QData

    QData
    QData Lansdale, United States

    1 month ago

    Default job background
    contract
    Description

    Experience in Empower L2 & L3 Technical Support Knowledge on Empower & GDP Trained Knowledge on Empower Administrator activates (Project creation user management empower data backup and restoration system configuration node configuration server patching testing LACE patching testing) Knowledge on sample set method set instrument method and report method Knowledge of Empower installation and qualification of LACE machine Experience in Troubleshooting Connectivity Issues / Performance Issues/ networks Knowledge of configuring instruments and LACE machine.

    "Knowledge of software products and tools with Empower CDS with data archival system nugenesis etc." Knowledge in lab instrument (Agilent WATERS Shimadzu instruments) configuration with Empower application Ability to work independently in a fast paced and challenging environment Good working experience on ITIL Service delivery processes and GMP validation processes Provide technical support of Empower to Quality Control Batch Release Production operations Provide first level diagnostic of incidents and support business users and ensuring timely resolution of technical or business related issues.

    Experience in handling service disruption bridge calls Understand and comply with core standard operating procedures and working instructions