Hotel Front Desk Agent - Seaside, OR
1 month ago
Job summary
We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors.Responsibilities
- Greet and welcome guests in a friendly and professional manner- Check guests in and out efficiently, ensuring accurate information
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with inquiries, requests, and resolving any issues promptly
- Maintain a clean and organized front desk area
- Process payments and handle cash transactions accurately
- Collaborate with other hotel staff to ensure guest satisfaction
Qualifications
,- ,
- ,Previous experience in hospitality or hotel is preferred
- ,Proficiency in using phone systems and basic office equipment
- ,Strong customer service skills with a focus on guest relations
- ,Excellent communication skills with the ability to interact effectively with guests/li>/ul>
Job description
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