- Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs and follows NbC Sweet Steps of Service to create a superior guest experience.
- Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions and complementary retail merchandise.
- Suggests additional merchandise, including balloons, candles and cards, to complete unique celebration.
- Processes guest orders efficiently and accurately utilizing point-of-sale system and invites guests to join NbC Email Club to benefit from special promotions and remain connected.
- Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows and other surfaces.
- Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
- Assists the Crafter in preparing cake decorations and packaging supplies as needed.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
- Servant's Heart
- Spirit of a Champion
- Genuine Connections
-
Customer Service Representative
2 weeks ago
Cassandra Alaniz - State Farm Agent Brownsville, United States Full timeBenefits:Paid time off · Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our busi ...
-
Customer Service Representative
2 weeks ago
TaskUs Brownsville, United StatesAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fast ...
-
Guest Service Representative
2 weeks ago
Nothing Bundt Cakes #152 Brownsville, United StatesJob Description · Job DescriptionPosition Summary: · The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Repres ...
-
Guest Service Representative
1 hour ago
Nothing Bundt Cakes Brownsville, United StatesPosition Summary: · The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of ...
-
Customer Service Representative
2 weeks ago
Cassandra Alaniz - State Farm Agent Brownsville, United StatesJob Description · Job DescriptionBenefits:Paid time off · Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic profession ...
-
Customer Service Representative
11 hours ago
TaskUs Brownsville, United StatesAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fast ...
-
customer service representative
4 weeks ago
ESCOBEDO PHARMACY & DME Brownsville, United StatesJob Description · Job DescriptionDurable medical equipment (DME) is equipment that helps you complete your daily activities. It includes a variety of items, such as walkers, wheelchairs, and oxygen tanks. Medicare usually covers DME if the equipment: Is durable, meaning it is abl ...
-
Healthcare Customer Service Representative
3 weeks ago
TaskUs Brownsville, United StatesAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fast ...
-
Circle K Brownsville, United States Part timeStore : 4585 E Ruben Torres SR Blvd, Brownsville, Texas 78526 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun en ...
-
Teleperformance USA Brownsville, United StatesOverview · About TP · Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. · With more than 500,000 inspired a ...
-
Teleperformance USA Brownsville, United StatesOverview · About TP · Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. · With more than 410,000 inspired ...
-
Teleperformance USA Brownsville, United States**Overview** · **About TP** · Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. · With more than 500,000 i ...
-
Daikin Brownsville, United StatesDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Brownsville, TX branch. The CSR sells the organization's products and services for prospective and es ...
-
DAIKIN COMFORT TECHNOLOGIES DIST INC Brownsville, United StatesJob Description · Job DescriptionDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Brownsville, TX branch. The CSR sells the organization's products an ...
-
Customer Service Representative
2 weeks ago
National Exchange Bank & Trust Brownsville, United States**Why NEBAT?** · **_ Trusted. Genuine. Successful._** National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Excha ...
-
Healthcare Customer Service Representative
1 week ago
TaskUs Brownsville, United StatesJob Description · About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves c ...
-
Financial Customer Service Representative
1 week ago
Teleperformance USA Brownsville, United States**Overview** · **About TP** · Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. · With more than 410,000 i ...
-
MMC Group LP Brownsville, United StatesJob Description · Job DescriptionMMC is looking for you · Pay: $17/hr (Pay weekly) · Hours (Training) 8:30am - 5:30pm EST · Equipment Provided. · Job Details: This role will have Inbound/Outbound phone work,. · Position Summary: · a. Inbound Phone Queue/General Program Inquir ...
-
Teleperformance USA Brownsville, United StatesOverview About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and pa ...
-
Teleperformance USA Brownsville, United StatesCategory : Customer Service/Support About TP · Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. · With ...
Guest Service Representative - Brownsville, United States - Nothing Bundt Cakes
Description
Position Summary:
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression.
The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Core Values and Competencies:
o Keeps the good of the team or guest ahead of personal interests or gain.
o Displays humility and empathy in interactions with others.
o Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
o Operates with a strong sense of urgency and adheres to NbC brand standards.
o Builds positive, productive relationships with all team members.
o Listens actively and communicates openly, clearly and respectfully.