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    Student Services Specialist - Glendale, United States - Maricopa Community College District

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    Description


    Student Services Specialist (Advisement)

    Job ID:
    Location: Glendale Community College
    Full/Part Time: Full Time
    Regular/Temporary: Regular

    Salary Range

    $ $23.12/hourly, DOE

    Grade

    109Work Schedule

    Monday - Friday, 8am - 5pm; OR Monday - Friday, 9am - 6pm; OR Monday - Friday, 10am - 7pm; some evenings and weekends may be required
    Summer Hours: Monday - Thursday, 7am-6pm

    Work Calendar

    12 Months

    Maricopa Summary

    Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

    Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

    Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges

    About Us

    What's Currently Happening at Maricopa
    • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
    • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
    • One of the largest community college systems in the country
    • 2020 Healthy Arizona Worksites Program recipient
    • Named 19th Best Employer for Women by Forbes
    • 2019 No. 42 in Arizona's Best Employers
    Benefits

    The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.

    Benefits & Perks Options:
    • 20 paid observed holidays
    • Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
    • Paid vacation, sick, and personal time
    • Maricopa Employee Store: Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
    • Annual professional development growth funding
    • Tuition reimbursement for employees and dependents
    • Flexible work schedules
    • Maricopa Employee Health & Wellness Program:
      • Sight-On-Site Eye Care Services
      • Diabetes Empowerment Education Program
      • Mobile On-site Mammography Screenings
      • Employee Assistance Program (EAP)
      • Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more
      • Pre-Retirement Events
    • Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S. Department of Education after qualifying).
    • 10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community)
    Job Summary

    Assists students through proactive academic advisement. Advises students regarding degree and graduation requirements, various certificate programs, university transfer requirements, academic and financial aid probation/suspension status. May evaluate transcripts, equivalency of transfer credit and compute GPA's. May assist with course registration. Assists students with program planning, educational planning and course selection. Assists students with course placement through interpretation of institutional assessment measures. Maintains student files regarding advisement, educational planning and retention. Participates in cross college collaboration in the process of student development, retention and completion. This position will require on campus work presence.Essential Functions

    80% - Provides professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion. Provides 1:1 as well as group academic advising, on-boarding, retention, and academic advising and success support functions to students to ensure ongoing successful progress to completion of degree program. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress and satisfactory progress toward certificate/degree using PeopleSoft and other technology. Provides advice and consultation to students in selection of options best suited to the student's goals, interests and skills. As the primary liaison, connects students with academic and personal resources including tutoring, counseling, and career services. Provides ongoing, proactive follow up to ensure student learning and progress outcomes are met. Monitors student academic progress through a variety of reporting tools. Processes/reviews nursing applications, facilitates information sessions, and completes education verifications; and facilitates connections with partnering universities10% - Prepares, designs and maintains correspondence, reports, presentations, program materials and documentation5% - Develop strong proactive relationships with cross college stakeholders to promote student success, retention and completion by participating in committees, preparing and delivering presentations to classrooms, departments, faculty, staff and administrators5% - Other duties as assignedMinimum Qualifications

    Associate's Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.ORHigh School Diploma (or GED), and three years' full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.ORAn equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.Desired Qualifications
    1. Bachelor's degree or higher from an accredited institution
    2. Previous experience working with or for faculty in a higher education setting.
    3. One (1) or more years of experience providing academic advising in a college setting within the last 2 years
    4. One (1) year experience entering records in a student information system (such as PeopleSoft SIS)
    5. Effective written communications skills (as evidenced by application materials)
    6. Two (2) or more years' customer service (please specify setting)
    Special Working Conditions
    • Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving:
    • Travel to campus during interview/selection process will be at candidate's own expense
    • Will be required to travel or be assigned to all MCCCD locations
    • May require numerous evenings or weekends
    • May require prolonged periods of viewing a computer screen
    • May be required to lift or carry up to 25 lbs
    How to Apply

    Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

    Additional materials will not be accepted after the job posting has closed.

    Missing materials or incomplete employment history will not be considered.

    Please ensure your materials clearly provide the following information.
    • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
    • Indicate whether former or current employment is Full-Time or;
    • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
    • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
    • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
    Posting Close Date

    Open until filled. First Review Date: Wednesday, May 29, 2024. Applications received after the review date may not be screened.

    EEO, Title IX, & Clery Act

    Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

    Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

    The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

    The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

    To apply, visit

    jeid-9784c72a7517b948aa7331ed73c24d29

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