Credit Collections Manager - Sioux Falls - C & B Operations, LLC

    C & B Operations, LLC
    C & B Operations, LLC Sioux Falls

    1 week ago

    Description

    C & B Operations has a rare opportunity for a Credit Collections Manager to lead our team in Sioux Falls, SD. Reporting to the Controller, this position will provide leadership and oversight of credit and accounts receivable practices, partner with operations and leadership teams to support effective processes, manage risk and drive consistent execution across the organization. The Credit Collection Manager is responsible for interviewing, hiring and training new staff. If you have a Bachelor's degree, previous management experience and are ready for a new challenge, please apply today

    Salary and Schedule This is a full time, salaried position. Rate is based on experience. Flexible work hours between 7:30 am - 6 pm Monday - Friday with additional hours during month end and year end close.

    Benefits

    Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Operations is a drug-free workplace.

    • Competitive pay based on your experience and excellent benefits including – Medical, Dental, Vision, and Accident Insurance Short-Term Disability, Life Insurance, 401K with a generous match and much more.
    • Progressive Paid Time Off and Paid Holidays – starting at 3 weeks of PTO in the first year.
    • Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.

    Responsibilities Include

    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    • Establish, maintain, and enforce consistent credit and collection processes across all locations
    • Review, approve, and manage customer credit applications and credit limits based on credit analysis and company policy
    • Partner with store leadership to drive timely A/R follow-up, including review of aged receivables, action plans, and escalation where necessary
    • Serve as the primary liaison with third-party collections agencies, including placement decisions, oversight, and resolution tracking
    • Support stores with the lien process, including guidance on timing, documentation, and enforcement when required
    • Monitor credit and collection performance and coach store teams on opportunities for improvement
    • Provide hands-on leadership, training, and support to ensure consistent execution of credit and collections practices
    • Research, resolve, and escalate customer issues in a timely and appropriate manner
    • Effectively communicate with leadership, including regular reporting on A/R trends, risk exposure, and collection activity
    • Conduct periodic reviews of credit and collection procedures and recommend improvements as needed
    • Directly manage and hold employee accountable, responsible for lockbox processing, customer overrides, and related A/R data entry
    • Drive ongoing customer account clean-up, including maintaining accurate contact information and transitioning customers to email statements
    • Other duties as assigned.

    Required Education and Experience

    • Bachelor's degree in Accounting, Finance, or related field (Master's preferred)
    • CPA, CMA, or equivalent certification preferred
    • 5+ years of accounting experience, with at least 2 years in a supervisory role
    • Strong knowledge of GAAP and financial reporting
    • Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and Microsoft Excel
    • Excellent analytical, organizational, and leadership skills
    • Strong attention to detail and ability to meet deadlines

    Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

    C & B Operations does not provide H1-B sponsorship.

    Apply today at Careers ) for this exciting opportunity

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ) notice from the Department of Labor.

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