Tier 1 Help Desk Technician - Chicago, IL

Only for registered members Chicago, IL , United States

1 month ago

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Job summary

The Client Services Advocate is responsible for maintaining proper operating and performance levels for all services provided. This individual will ensure operational procedures and support processes are documented and executed smoothly and consistently to ensure the Client's business performs as required.

Responsibilities

  • Primary ticket owner for all issues reported
  • Subject Matter Expert for knowledge/information specific to the assigned Client(s)

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