Field Service Technician - Dallas, United States - BravoTECH

Description

Contract to Hire, 100% Onsite

This role involves substantial cable and phone manipulation, as well as installation and maintenance of Category 6 and 6A network cables. Additionally, the technician will be tasked with the installation and testing of voice over IP phones.

Responsibilities:

1. Unify Phone System Support:

• Handle adds, changes, and moves within the Unify phone system.
• Conduct troubleshooting of phones to resolve issues promptly.

Cable Installations:

• Execute the installation and maintenance of Category 6 and 6A network cables.
• Ensure cable configurations meet specified requirements.

Voice over IP Phones:

• Install and test voice over IP phones for optimal performance.

Skills Needed:

Cable Installations:

• Minimum of 6 months of experience in cable installations.
• Background in electrical wiring or a related field.

Phone Installations:

• Minimum of 6 months of experience in phone installations.

Preferred Qualifications:

Communication Skills:

• Excellent verbal and written communication skills.
• Ability to effectively communicate technical information to non-technical stakeholders.

Customer Service:

• Strong customer service skills to interact with clients professionally.

Troubleshooting:

• Understanding of basic troubleshooting techniques for voice instruments

Skills Needed:

6 months cable installations (electrical wiring is a related field)

6 months phone installations