Customer Service Representative - Franklin Park, United States - Addison Group

    Addison Group
    Addison Group Franklin Park, United States

    1 month ago

    Addison Group background
    Description
    Customer Service Representative - DIRECT HIRE- Franklin Park, IL

    Our client is currently seeking a Customer Service Representative to join their team. The individual in this role will be the main point of contact for customer calling in, obtaining customer information, updating the systems and scheduling appointment for a consultation.

    Location: Franklin Park

    Compensation: $38-43k based on experience

    Job Description:

    Receiving and placing customer service calls with speed and professionalism. Scheduling appointments for salesman. Data entry and research as required to troubleshoot customer problems. Assemble marketing materials. Assist salesmen in producing quotes, sending to customers and processing the jobs when they sell. Filing Other admin projects as assigned

    Required Experience:
    • 1+ year of customer service experience in a corporate setting
    • Excellent verbal communication skills and good phone demeanor
    Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. #TalentAdmin