- Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
- Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
- High work ethic, self-initiative, independent judgment
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
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Breakfast Attendant- Springhill Suites Bwi
2 weeks ago
Remington Lodging & Hospitality Linthicum, United States**What you will be doing** · - Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival. · - Act as a liaison between guests and hotel departments by making reservations and following up on special requests. · - Maintain an information file on hot ...
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Remington Linthicum Heights, United StatesJob Description · What you will be doingClean guest hallways/corridors. · Remove trash from hallway trash cans, from housekeeping carts, from guest rooms and deposit in the trash dumpster. · Thoroughly vacuum guest hallways, elevators, carpet edges, stairwells, and thoroughly c ...
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Remington Linthicum Heights, United StatesJob DescriptionWhat you will be doingClean guest hallways/corridors.Remove trash from hallway trash cans, from housekeeping carts, from guest rooms and deposit in the trash dumpster.Thoroughly vacuum guest hallways, elevators, carpet edges, stairwells, and thoroughly clean elevat ...
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Front Desk Supervisor- Springhill Suites BWI
2 weeks ago
Remington Linthicum Heights, United StatesJob Description · What you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. ...
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Front Desk Supervisor- Springhill Suites BWI
1 week ago
Remington BWI Airport, United StatesJob Description · What you will be doing · Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operato ...
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Remington BWI Airport, United StatesJob Description · The Driver is responsible for driving the van to and from the airport according to scheduled van runs and/or as needed for guests and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for assistin ...
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Front Desk Agent- Springhill Suites BWI
2 days ago
Remington Hotels Linthicum Heights, United States Full timeJob Description · What you will be doing · Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. · Promptly, accurately and efficiently know how and ...
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Driver-night
1 week ago
Embassy Suites Baltimore BWI Linthicum, United StatesJob Summary: · Primary responsibilities include: driving guests to designated locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties during the overnight hours. Van Drivers must have strong analytical and navigation skills with the ability to ...
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Housekeeper
2 weeks ago
Embassy Suites Baltimore BWI Linthicum, United StatesJob Summary: · Información disponible en español a continuación. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with roo ...
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Safety & Security Officer
1 day ago
Embassy Suites Baltimore BWI Linthicum, United StatesJob Summary: · A Safety & Security Guard is responsible for providing protection for hotel guests employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a level of visibility. Depending on the hotel may be stat ...
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Hotel Shuttle Driver
1 day ago
Embassy Suites Baltimore BWI Linthicum, United StatesJob Summary: · Primary responsibilities include: driving guests to designated locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick-u ...
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Bartender-full Service Restaurant 1
1 day ago
Embassy Suites Baltimore BWI Linthicum, United StatesJob Summary: · The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities. · **Responsibilities**: · **QUALIFICATIONS**: · - Three to six months ...
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Front Desk Agent
2 days ago
Embassy Suites Baltimore BWI Linthicum, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Complimentary Am Attendant
5 days ago
Embassy Suites Baltimore BWI Linthicum, United StatesJob Summary: · The Complimentary AM Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-bran ...
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Bartender-Full Service Restaurant 1
3 weeks ago
Embassy Suites Baltimore BWI Linthicum Heights, United StatesJob Summary: · The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities. · Responsibilities: · QUALIFICATIONS: · Three to six months relate ...
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Room Attendant
1 week ago
Remington Linthicum Heights, United StatesJob Description · What you will be doingClean and maintain the guest room areas, including bathroom and bedroom, according to company standards · Organize and stock cleaning cart, and organize linen closets as assigned · Complete assigned paperwork in an accurate and timely fas ...
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Housekeeper
1 week ago
Aimbridge Hospitality Linthicum, United StatesAimbridge Hospitality - Embassy Suites Baltimore BWI [Room Attendant / Cleaner] As a Housekeeper at Aimbridge Hospitality, you'll: Maintain clean and attractive guest rooms, hallways and public areas in the hotel; Thoroughly clean and restock the required number of guest rooms pe ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Linthicum Heights, United StatesAimbridge Hospitality - Embassy Suites Baltimore BWI [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for informatio ...
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Hotel Housekeeper/ Room Attendant
1 week ago
Aimbridge Hospitality Linthicum, United StatesAimbridge Hospitality - Embassy Suites Baltimore BWI [Housekeeper / Cleaner] As a Room Attendant at Aimbridge Hospitality, you'll: Maintain clean and attractive guest rooms, hallways and public areas in the hotel; Thoroughly clean and restock the required number of guest rooms pe ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Linthicum, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
Front Office Manager- Springhill Suites BWI - Linthicum, United States - Remington
Description
Job DescriptionWhat you will be doing
99 Elkridge Landing Rd, Linthicum, Maryland 21090
Enjoy plenty of comforts and conveniences at our newly renovated SpringHill Suites Baltimore BWI Airport. Appointed with elegant guest rooms and thoughtful amenities, our hotel near BWI is ideal for business travelers and pleasure seekers alike.
Requirements
What we are looking for