Sales and Warehouse Associate - Charlotte - ANNGA TOP

    ANNGA TOP
    ANNGA TOP Charlotte

    1 week ago

    Description

    Benefits:

    Bonus based on performance

    Competitive salary

    Opportunity for advancement

    POSITION OBJECTIVE

    Responsible for the proper operation of the warehouse and office, ensuring inventory control, efficient customer service, the complete sales and collections process, as well as the active search for new clients.

    IDEAL CANDIDATE PROFILE

    3+ years in warehouse operations.

    Previous experience as a Sales & Warehouse Associate / Office & Warehouse Manager.

    Experience loading, moving, and organizing heavy and bulky products.

    Experience in HVAC distribution, construction, appliances, or industrial sectors.

    Proven ability to perform physical work throughout the entire shift.

    MAIN RESPONSIBILITIES

    Warehouse Operations

    Receive and verify incoming merchandise.

    Properly organize and store products in the warehouse.

    Perform daily inventory counts and report discrepancies or shortages.

    Prepare and deliver merchandise to customers according to completed sales.

    Sales & Customer Service

    Receive and assist customers at the office or point of sale.

    Prepare sales orders and/or invoices.

    Collect payments and correctly record them.

    Deliver the corresponding merchandise to customers.

    Answer phone calls, messages, and customer inquiries.

    Provide clear information about products, pricing, and availability.

    Administration & Control

    Perform daily cash register close-outs.

    Verify that daily revenue matches the day's sales.

    Maintain organized records of sales and payments documentation.

    KEY COMPETENCIES

    Experience in sales, warehouse, or customer service (preferred).

    Basic computer and POS/sales system skills.

    Strong organizational and numerical control skills.

    Excellent communication and customer service abilities.

    Honest, responsible, and punctual.

    Ability to work independently.

    SOFT SKILLS

    Customer service oriented.

    Organized with strong attention to detail.

    Cash handling.

    Ability to work under pressure.

    Proactive with a results-driven mindset.

    Clear communication with the team.

    Ability to handle high-volume environments.

    LANGUAGES

    English: Fluent

    Spanish: Intermediate (must be able to communicate)

    BUSINESS DEVELOPMENT

    Prospect and contact new clients.

    Follow up with potential customers.

    Support basic sales and customer retention strategies.

    SCHEDULE & CONDITIONS

    On-site, full-time.

    Schedule: Monday–Friday 8:00 a.m. to 5:00 p.m.; Saturdays 9:00 a.m. to 2:00 p.m.

    Flexibility during high seasons (spring–summer).

    Daily physical work required.


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