Senior Service Engineer, Clinical Endpoint Engineering - Irvine, United States - Providence Health & Service

Description

Senior Service Engineer, Clinical Endpoint Engineering

Texas

ReqID:

269344

Job Category:
Development/Engineering

Schedule:
Full time

Work Location:
Providence Health System Office-Irvine

Shift:
Day
Description
Clinical Endpoint Engineer - 100% Remote within the Providence footprint of states (WA, OR, CA, MT, NM, TX, AK)

Clinical Endpoint Engineers maintain and optimize PCs used medical device systems, medical devices, and other PCs critical to patient care.

In addition, they support IT infrastructure to ensure those PCs operate as desired, reliably and securely.

Your endpoint management expertise and ability to troubleshoot issues will be critical in ensuring patient safety and uninterrupted care delivery.

We require you to collaborate with cross-functional teams to implement new technologies and improve overall IT performance.

If you are passionate about endpoint engineering and are driven to impact patient care positively, we encourage you to apply for this exciting opportunity.

Providence caregivers are not simply valued – they're invaluable.

Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

Five years:
Related experience; more preferred.
Experience in automation, specifically related to deployment, recovery, or other manual processes.
Experience with n-tier solutions.

Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).

Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.

Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
Good experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis.

Preferred Qualifications:
Experience in a Healthcare environment.
Experience in the healthcare environment.
MEMCM (SCCM) experience.
Reporting experience.
Understands the details of Active Directory and Group Policy management.
Works in the agile methodology.

Salary Range by location:
*hourly listed – position is salaried
Southern California (except Bakersfield), NorCal (Humboldt)

Min:
$56.19, Max: $95.67

Texas

Min:
$41.11, Max: $70

Why Join Providence?
Our best-in-class benefits

are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission

of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits.

Changes in benefits, including paid time-off, happen for various reasons.

These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others.

We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.

As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.

We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer .

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity

makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Pay Range:
$see posting

- $see posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page

for more information about our Benefits and Rewards.

I've been here for 11 years next month, and I love working with the patients that come in here, family members, I've got them to know by name when they come in and check them in, get them up there, make them happy, make them feel like they're at home.

They're coming in here, and even after they've discharged, we've got family members that come in here and check up on us, see how we're doing.

T
Tamaro
Benefits Spotlight

In addition to medical, dental and vision insurance effective on day one, unique total rewards include:

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