Customer Data Administrator - Chicago, United States - Lawson Products

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    Description


    Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance.

    As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.


    We're looking for a motivated Customer Data Administrator responsible for maintaining customer account data, adding new accounts and updating existing accounts.

    Our corporate headquarters is located in Chicago, IL. We offer 401k plus vision, dental and medical benefits, as well as a paid holiday and PTO package.


    Responsibilities:

    • Creates and maintains accurate Customer Master Data for all customers, including, billing/shipping addresses, price files, marketing promotions, freight, initial credit-limit setup and field sales assignment.
    • Validates and creates account data for new customers.
    • Validates and updates account data for existing customers.
    • Updates account data as required by territory realignment.
    • Reviews shipping fees, making adjustments for errors caused by incorrect addresses in the system.
    • Other duties as assigned.

    Qualifications & Requirements:

    • High school diploma required, plus one to two years of experience in a B2B customer service environment with a focus on office operations and data entry preferred, or equivalent combination of education and experience.
    • Experience and working knowledge of Microsoft Office, PC and email applications.
    • Excellent attention to detail.
    • Good written and verbal communication skills.
    • Ability to work as a part of a team, as well as independently.
    • SAP experience helpful.
    Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
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