Customer Service Senior Manager - South Bend
1 month ago

Job summary
The Customer Service Senior Manager creates and implements the standards of service for the entire St. Joe County Public Library system.Responsibilities
- Manage operations relating to patron accounts, home delivery services, readers' advisory, and merchandising at the Main Library.
- Manage employees and volunteers in the Customer Service Department.
- Create system wide expectations for high quality Customer Services experiences.
Job description
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