Project Administrator - West Chester, United States - Cypress HCM

    Cypress HCM background
    Technology / Internet
    Description

    Location

    · West Chester, OH (on-site) 45069

    Overview

    Our Project Administrators drive business growth by overseeing projects from start to finish, acting as a liaison between sales, operations, installations, and customers. We seek candidates with strong communication, technical aptitude, and organization skills, who thrive in fast-paced environments. Adaptability and a knack for motivating teams and navigating shifting plans are essential.

    Responsibilities

    • Connect with customers regarding new orders to gather initial details about expected installation schedules, designated site contacts, and site conditions if known at this point.
    • Communicate order specifics to internal operations and engineering teams.
    • Facilitate dialogue between engineering and customers concerning design requirements, drawing submissions, and related matters.
    • Collaborate with the appropriate salesperson to address modifications to existing quotes or to generate new quotes for customer change orders on current orders.
    • Work with production planning staff to relay customer timing requirements and understand the readiness of orders for departure from our facility. Inform customers about shipment and installation plans, including timing.
    • Negotiate pricing and scheduling with existing subcontracted installers.
    • Coordinate with the Install Manager to schedule our in-house employee installers.
    • Coordinate fixes for issues related to shipment quality, damage, inaccurate site information, or installation quality.
    • Issue purchase orders to subcontracted installers.
    • Supervise the completion of site-specific installer paperwork.

    Requirements

    • Bachelor's degree
    • 1+ year of relevant experience
    • Knowledge or background in the construction industry a plus
    • Excellent organizational skills
    • Strong leadership skills
    • Excellent written and verbal communication skills
    • Proficiency in Microsoft Office suite and experience with ERP systems a plus
    • Ability to multi-task and handle multiple projects at once
    • Ability to communicate with all levels within the business as well as vendors/customers.

    *** Pay: $55-60K (Compensation can vary depending on experience)