Housekeeping Supervisor - Atlanta - KSL Resorts

    KSL Resorts
    KSL Resorts Atlanta

    1 week ago

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    Description

    Housekeeping Supervisor

    The Housekeeping Supervisor is responsible for the daily operations of the Housekeeping and Laundry departments. This includes managing staff, ensuring cleanliness and maintenance standards are met, and providing exceptional guest service.

    • Comply with Brand standards and OSHA regulations at all times.
    • Conduct regular inspections of hotel guestrooms to ensure adherence to cleanliness, maintenance standards, and productivity levels.
    • Prepare and monitor VIP rooms, special guests, and requests.
    • Coordinate departmental activities with other departments to facilitate increased communication and guest satisfaction.

    Key Responsibilities:

    • Assign or reassign room lists to room attendants.
    • Support and supervise houseperson and laundry attendants.
    • Issue proper keys to authorized personnel.
    • Train on cleanliness standards.
    • Lead daily stand-up and pre-shift meetings.

    Requirements:

    • Bilingual in Spanish and English (required).
    • Strong computer skills and proficiency in Microsoft Office.
    • Strong leadership skills and ability to apply them in a dynamic environment.
    • Well-organized, focused, and complete all work assigned.

    Physical Requirements:

    • Lift up to 15 lbs. on a regular basis.
    • Push and pull carts and equipment weighing up to 250 lbs. occasionally.
    • Stand for extended periods of time.
    • Ability to hear, understand, and communicate orally and in writing.


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