- Greets and directs visitors, students, and staff; answers telephone and responds to information inquiries; directs calls when appropriate to the Director, Residential Education Coordinators, or other units.
- Works with Director of Residential Education to develop operational residential policies/procedures.
- Effectively communicates policies/procedures and supervises communication process.
- Coordinates residential assignment system in database including room assignment, meal plan selection, and damage charges.
- Generates monthly occupancy reports and hall rosters.
- Coordinates billing process for housing and meal charges. Double-checks floor plans for accuracy before giving final approval, prorates all room and board changes and develops correspondence related to these changes.
- Supports student move-in and move-out preparation including posting updated information to the website, assembly of student files and keys, and recording completion of housing forms/contracts and follows up with students to learn necessary information.
- Manages the fob access system for Residential Education in coordination with the Director of Physical Plant, including the creation of new fobs, updating residential access, and supporting students with lost/replacement fobs.
- Works to resolve student problems and acts as student liaison for housing problems.
- Coordinates management of the budget including completing purchase orders and requests for payments, overseeing residential education budgets to ensure funds are available and bills are charged to proper accounts.
- Trains staff and students regarding housing operations.
- Assists Director of Residential Education in enforcement of residential life policies.
- Supervises a student worker to support office operations.
- Maintain confidentiality at all times.
- One to two years of previous experience as an administrative assistant.
- Must have excellent human relations, plus written and oral communication skills
- Must be able to work with diverse populations including students, faculty, and staff to ensure optimum residence hall operation.
- Must possess skills in project management, planning, and decision-making.
- Must be proficient in Microsoft Office Suite products including Word, Excel and Power Point.
- Demonstrate good organizational skills, be detail oriented, adaptable, flexible, and work with multiple interruptions.
- Must be punctual and have good attendance habits.
- Demonstrate the ability to maintain and be responsible for confidential information.
- Must have experience working with individuals who are experiencing a sense of urgency or distress.
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Administrative Assistant for Residential Education Department - Lincoln, United States - Nebraska Wesleyan University
Description
Job Description
Job DescriptionNebraska Wesleyan University seeks applications for an individual who will provide administrative support for the Residential Education Office. The position will work 30 hours per week and has a full benefit package. Responsibilities include support for the operation of an 800-bed residential program at the university including office management, housing assignments/exemptions, occupancy tracking, and billing.
The successful candidate with assist with implementing student-centered residential operation procedures and overseeing communication processes to better serve students and the campus community. Working as a liaison between Residential Education and students, their families, and NWU staff including Physical Plant for maintenance and custodial needs in the halls is a high priority for the department. Therefore, the candidate will possess a high level of diplomacy, confidentiality, initiative, self-motivation and discretion with sensitive information.
This is a part-time, benefit eligible position which includes a comprehensive benefit package including health, vision and dental insurance benefits, retirement benefits, a generous holiday schedule, and undergraduate tuition remission for employee's dependents among other benefits.
Responsibilities
Qualifications:
Commitment to Diversity:
Diversity is a core value of Nebraska Wesleyan University's mission and we embrace it as a source of strength. Applicants are encouraged to demonstrate how they enhance and embrace this University core value in a diversity statement submitted as part of their application materials.
Nebraska Wesleyan University provides equal educational and employment opportunities to qualified persons in all areas of university operation without regard to religion or creed, age, genetic information, gender identity and expression, disability, marital status, race, or national or ethnic origin, in compliance with state and federal laws, including but not limited to Title XII, Title IX, and the ADA. E-Verify, EOE.
How to Apply:
To apply, please upload a letter of application, resume, a diversity statement, and the names of three professional references at: Review of applications will begin immediately and continue until the position is filled.
Please visit the following URL for more information about our institution:
Job Posted by ApplicantPro
