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- Owns the life cycle of organizational training to include new employee on-boarding, positional training, performance coaching, leadership & development, and special programs.
- Performs needs assessment, defines training objectives, develops, and delivers training solutions which address organizational and employee gaps as well as meets future business priorities.
- Analyzes the effectiveness of company training in achieving objectives and makes improvements.
- Regularly reports on company-wide training progress.
- Sources and works with both internal and external subject matter experts regarding instructional design.
- Responsible for the delivery of classroom, workshops, online webinars, and computer-based employee training.
- Supports and facilitates in-person store operations and safety training.
- Strong facilitation and presentation skills.
- Knowledge of adult learning and training methods.
- Excellent project management, needs analysis, problem solving, instructional development, and time management required.
- Ability to operate collaboratively at all levels of the organization in a highly technical environment.
- Proficiency in Microsoft office applications, Articulate Storyline, Rise as well as strong knowledge of computer-based training software, presentation software, and video/web conference software.
- Experience administering learning management systems and a commitment to learning new software applications is required.
- Bachelor's degree in Business Administration with a focus on Human Resources, Organizational Development, or Education related field preferred or equivalent work experience.
- Experience in a retail, wholesale distribution, manufacturing, or transportation industry is preferred.