Account Development Associate - Midway, United States - Master Halco

Description

Master Halco, North America's leading manufacturer/distributor of fencing and perimeter security products is seeking a Account Development Associate - Decking, Railing and Outdoor Living Structures (DR&OS).

The Account Development Associate - DR&OS will actively work to build relationships and provide support to our current and potential customers and branches. This role will maintain a working knowledge of all decking, railing, and outdoor livingstructures, assist customers with job orders and develop customer accounts. Under moderate supervision, the Account Development Associate - DR&OS will perform telephone sales functions, including customer service, at a wholesale level in addition to taking incoming orders, performing credit checks, preparing pick-slips on the computer, coordinating availability/delivery, and troubleshooting problems. This is a very exciting time to join our company. We are continuing to grow (80+ locations), introducing new products, making technological investments, and implementing innovative marketing strategies. We are also focused on our people -- our most important resource. At Master Halco, we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career. Working With Us Has Its Rewards:

• Competitive hourly wage plus Quarterly Bonus Program and spiffs.
• Monday through Friday schedule.
• Typical operating hours are 8am-5pm. Can vary slightly by location.
• A competitive health care plan (over 30 hours a week).
• A generous matching 401(k) plan.
• Tuition reimbursement.
• A generous paid-time-off package, and more.
• Master Halco offers advancement opportunities at every level. We are always looking for people with the drive to learn and the determination to succeed.

Responsibilities:

• Contact potential and current customers to solicit sales of the company's new decking, railing, and outdoor living structure product lines.
• Takes incoming sales orders from telephone calls and completes order documentation.
• Recommend decking, railing, and outdoor living structure products to customers, based on customers' needs and interests.
• Obtains credit information about prospective customers. Performs initial credit checks, credit control via telephone contact of past due accounts and informs Branch Managers of orders that impact credit limits or high-risk customers.
• Collects market intelligence from customers regarding competitive situations, competitor pricing, market situations, etc. and informs the Branch Manager.
• Coordinates and conducts training for branch employees (Inside Sales and Outside Sales Associates) and customers on decking, railing and outdoor living structure products.
• Presents company products and pricing information in a professional manner.
• Develop relationships with wholesale customers.
• Grows sales and increases profitability.
• Analyzes specifications and drawings to determine appropriate material for detailed projects.
• Maintains customer accounts by providing in-depth customer service.
• Generates purchase orders for approval. Works closely with the inventory manager and team to perform analysis of our inventory and ensures we are utilizing our inventory effectively, purchasing the right material, maintaining solid inventory data.
• Actively work to reduce excess, dead, and slow-moving inventory.
• Provide necessary follow-up documentation and reports to management.
• Pro-actively provides solutions and develops initiatives to grow sales.
• Responsible for researching, developing, and launching new products. Responds to company initiatives by driving new products to meet customer needs.
• Assists/manages special projects.

Qualifications:

• Bachelor's Degree preferred or work equivalent.
• 5 years of sales experience required.
• Familiarity with decking, railing, and outdoor living structure products.
• In-depth knowledge of target market industries (professional contractors, big box retailers, etc.).
• Technical knowledge of the fence industry is a strong plus.
• Experience in customer service and construction trades.
• Manufacturing and/or distribution experience helpful.
• Ability to anticipate issues/opportunities while employing strong problem-solving skills with innovative and forward-thinking.
• Well-developed sales, customer service and time management skills.
• Strong verbal and written communication skills.
• Organizational skills.
• Negotiation skills.
• Strong computer skills and knowledge of Internet processing software; sales/presentation software; spreadsheet software and Word Processing software.

About Master Halco:

As North America's leading manufacturer and wholesale distributor of perimeter security and fencing, we are the provider of choice for thousands of professional fence and security contractors and quality building material retailers. Since 1961, we have been the industries' premier fencing provider.We offer a complete line of high quality fence systems in both traditional and unique styles. Our full line of products include access controls, agricultural, vinyl, wood, ornamental, and chain link fences and gates for farm and ranch, residential, commercial, industrial, and high security applications.